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Hello</div>
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I have the Wiley stanza above the Anthrosource and Cochrane stanzas. I also use the tips on the recent EZproxy mailing list thread (appended below my sig) except t<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">he
tip about resolving the PDFs, which was remedied earlier this summer by the addition of HTTPMethod directives to the official Wiley Online Library stanza</span><span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">. </span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">I
declared a global directive at the top of my config to enable the display of book chapter frames because other platforms may use frames too: </span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">HTTPHeader -global -response -block
X-Frame-Options</span></div>
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<font size="3" face="Arial"><span style="margin: 0px; font-size: 11pt">Kind regards,</span></font></div>
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<strong style="color: rgb(0, 50, 91); font-family: Arial; font-size: 14.6667px">Dom Benson</strong></div>
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<span style="margin: 0px; font-weight: normal; font-size: 14.6667px; font-family: Arial; color: rgb(0, 50, 91)">Acting Research Outputs & Visibility Manager</span></div>
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<span style="margin: 0px; font-weight: bold; font-size: 14.6667px; font-family: Arial; color: rgb(190, 15, 52)">T</span><span style="margin: 0px; font-weight: normal; font-size: 14.6667px; font-family: Arial; color: rgb(0, 50, 91)"> </span><span style="margin: 0px; font-weight: normal; font-size: 14.6667px; font-family: Arial; color: rgb(0, 50, 91)">+44(0)1895
266143</span>
<p style="margin-top: 0px; margin-bottom: 0px"><span style="margin: 0px; font-size: medium; font-family: Arial; color: rgb(32, 31, 30)"><span style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: rgb(190, 15, 52)"></span></span></p>
<p style="color: rgb(0, 50, 91); font-family: Arial; font-size: 14.6667px"><strong style="font-weight: bold">Brunel University London</strong><br>
<span style="margin: 0px; font-size: medium; color: rgb(32, 31, 30); text-align: left; background-color: rgb(255, 255, 255)"><span style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: rgb(190, 15, 52)"><span style="margin: 0px; font-size: 11pt; font-family: Arial"><a href="https://www.brunel.ac.uk/life/library/SCO" style="margin: 0px; font-size: medium"><span style="margin: 0px; font-size: 11pt">Scholarly
Communications & Rights Management</span></a></span></span></span><br>
<span style="margin: 0px; font-weight: normal; color: rgb(190, 15, 52)"><span style="margin: 0px; font-size: 14.67px; background-color: rgb(255, 255, 255); display: inline !important">Library Services, Student & Academic Services Directorate</span></span></p>
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<p style="color: rgb(0, 50, 91); font-family: Arial; font-size: 14.6667px"><span style="margin: 0px; font-weight: normal; color: rgb(190, 15, 52)"><span style="margin: 0px; font-size: 14.67px; background-color: rgb(255, 255, 255); display: inline !important">_______________</p>
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<font face="Calibri, sans-serif" color="#000000" style="font-size: 11pt"><b>From:</b>EZproxy List <EZPROXY-L@OCLCLISTS.ORG> on behalf of Mary Grenci <mgrenci@UOREGON.EDU><br>
<b>Sent:</b>26 August 2020 17:58<br>
<b>To:</b>EZPROXY-L@OCLCLISTS.ORG <EZPROXY-L@OCLCLISTS.ORG><br>
<b>Subject:</b>Re: [EZPROXY-L] Working Stanza for Wiley Online Books</font>
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This reminds me that we had to remove wiley.com from a non-Wiley stanza a few months ago. It was causing our Wiley links to fail.</p>
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Mary</p>
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<b>From:</b>EZproxy List <EZPROXY-L@oclclists.org><span> </span><b>On Behalf Of<span> </span></b>Hewitt, Vivien<br>
<b>Sent:</b>Tuesday, August 25, 2020 4:35 PM<br>
<b>To:</b>EZPROXY-L@oclclists.org<br>
<b>Subject:</b>Re: [EZPROXY-L] Working Stanza for Wiley Online Books</p>
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<span lang="EN-AU" style="margin: 0px">Chris, I compared our Wiley stanza with yours and found just a couple of differences.</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<span lang="EN-AU" style="margin: 0px">We have one line commented out in the OCLC Wiley stanza</span></p>
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<span lang="EN-AU" style="margin: 0px">#HTTPHeader -response -block X-Frame-Options</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<span lang="EN-AU" style="margin: 0px">Instead we have a line towards the top of our config.txt per Dom’s suggestion:</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<span lang="EN-AU" style="margin: 0px">#Added global directive 23/4/2020 replaces Wiley directive (Dom Benson)</span></p>
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<span lang="EN-AU" style="margin: 0px">HTTPHeader -global -response -block X-Frame-Options</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<span lang="EN-AU" style="margin: 0px">We are also still using a “Find & Replace” directive in the Wiley stanza that we added in April to resolve problems with opening PDFs</span></p>
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<span lang="EN-AU" style="margin: 0px">Find /doi/pdf/</span></p>
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<span lang="EN-AU" style="margin: 0px">Replace /doi/pdfdirect/</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<span lang="EN-AU" style="margin: 0px">I was able to download chapters without any obvious problem this morning.</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<span lang="EN-AU" style="margin: 0px">Cheers,</span></p>
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<span lang="EN-AU" style="margin: 0px">Vivien</span></p>
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<span lang="EN-AU" style="margin: 0px"> </span></p>
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<b><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy">Vivien Hewitt |</span></b><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy"> Electronic Services Librarian
| Library & Information Service for EMHS and SMHS<br>
</span><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif">Library staff are based at Fiona Stanley Hospital and Royal Perth Hospital</span></p>
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<b><span lang="EN-AU" style="margin: 0px; font-size: 10pt; line-height: 16px; font-family: Arial, sans-serif; color: navy">South Metropolitan Health Service</span></b></p>
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<span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy">Education Centre, Fiona Stanley Hospital,<br>
11 Robin Warren Drive, MURDOCH WA 6150<br>
Locked Bag 100, PALMYRA DC WA 6961<br>
M: +61 0421504747</span></p>
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<span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy">E:</span><span lang="EN-AU" style="margin: 0px"><a href="mailto:vivien.hewitt@health.wa.gov.au" title="mailto:vivien.hewitt@health.wa.gov.au" style="margin: 0px"><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy">vivien.hewitt@health.wa.gov.au</span></a></span><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy"></span></p>
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<span lang="EN-AU" style="margin: 0px"><a href="https://urldefense.com/v3/__http:/selibrary.health.wa.gov.au/__;!!C5qS4YX3!Wq7P0C77K3KaIL2s8iut81iszuMKKZ5FcilTemV1AUA8ALrGaXKStdBsjBDmFeuZCQ$" style="margin: 0px"><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy">http://selibrary.health.wa.gov.au</span></a></span><span lang="EN-GB" style="margin: 0px; font-size: 10pt; font-family: Arial, sans-serif; color: navy"></span></p>
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<b>From:</b>EZproxy List <<a href="mailto:EZPROXY-L@OCLCLISTS.ORG" style="margin: 0px">EZPROXY-L@OCLCLISTS.ORG</a>><span> </span><b>On Behalf Of<span> </span></b>Morgan, Christopher<br>
<b>Sent:</b>Wednesday, 26 August 2020 3:06 AM<br>
<b>To:</b><a href="mailto:EZPROXY-L@OCLCLISTS.ORG" style="margin: 0px">EZPROXY-L@OCLCLISTS.ORG</a><br>
<b>Subject:</b>[EZPROXY-L] Working Stanza for Wiley Online Books</p>
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Hello</p>
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Does anyone have working stanza for downloading chapters when using Wiley Online Books.</p>
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The latest one on the OCLC Database stanza page is not working</p>
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<a href="https://urldefense.com/v3/__https:/help.oclc.org/Library_Management/EZproxy/Database_stanzas/Wiley_Online_Library__;!!Lav448XFWxY!rbP_994sIGT9GCvZ32bbb38zeYlRlOkfVywa-Qhrv5guVluWhVkqef3op_qAxhhNEBE4sc50$" style="margin: 0px">https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/Wiley_Online_Library</a></p>
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Thanks</p>
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<b><span style="margin: 0px; font-size: 10pt">Christopher Morgan</span></b></p>
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<span style="margin: 0px; font-size: 10pt">Collection Analysis and Maintenance Librarian</span></p>
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<span style="margin: 0px; font-size: 10pt">Resource Acquisition and Management</span></p>
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<span style="margin: 0px; font-size: 10pt">2-390, Richard J. Daley Library</span></p>
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<span style="margin: 0px; font-size: 10pt">University of Illinois at Chicago</span></p>
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<span style="margin: 0px; font-size: 10pt">801 S. Morgan</span></p>
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<span style="margin: 0px; font-size: 10pt">Chicago, IL 60607</span></p>
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<span style="margin: 0px; font-size: 10pt">morganc@uic</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Seurer, Tracie <tseurer@coloradomesa.edu><br>
<b>Sent:</b> 28 September 2020 19:48<br>
<b>To:</b> Parrott,Denise <Denise.Parrott@nscc.ca>; eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Wiley e-journal proxy access setup - is there anything unique about this vendor config?</font>
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Hello Denise,</div>
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If you are unable to get the problem resolved through EZ Proxy and can't get help through Wiley support, try your local Wiley rep. I just encountered this myself; I was redirected to a couple of different support teams at Wiley. After a couple of weeks of back
and forth, I ended up emailing our rep directly and he was able to escalate the issue to the correct department. </div>
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Good luck,</div>
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<span style="color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">Tracie Seurer</span><br>
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Electronic Resource Coordinator</div>
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Tomlinson Library </div>
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Colorado Mesa University</div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Parrott,Denise <Denise.Parrott@nscc.ca><br>
<b>Sent:</b> Monday, September 28, 2020 11:48 AM<br>
<b>To:</b> eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Wiley e-journal proxy access setup - is there anything unique about this vendor config?</font>
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<p class="x_x_MsoNormal">Hi,</p>
<p class="x_x_MsoNormal">Our college is trying to set up a Wiley electronic journal title through EZ Proxy and are not having any luck with off-campus access. Has anyone run into similar problems and found a solution?</p>
<p class="x_x_MsoNormal">We are new to Wiley and seem to be working with several different people at Wiley who don’t seem to be working with each other – has anyone come across the best way to resolve technical problems with them?</p>
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<p class="x_x_MsoNormal">Thanks,</p>
<p class="x_x_MsoNormal">Denise</p>
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<p class="x_x_MsoNormal" style="margin-bottom:8.0pt; text-autospace:none"><b><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:#003770">Denise Parrott, BA, MLIS</span></b><br>
<span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:#003770">Technical Services Librarian</span></p>
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<span style="font-size:8.0pt; font-family:"Arial",sans-serif">Work Cell: 902-456-0838</span></p>
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