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Hi Diane, We had this problem reported with a user using VPN as well. <br>
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American Chemical Society recently changed the SciFinder OCLC database stanzas in EZProxy - on March 13th. If you update your config file this should help.</div>
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Also, any registered user of SciFinder can go to cas.org and login with their username and password and bypass the proxy.</div>
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Good luck to all!<br>
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<a><span style="font-size:9.0pt; color:#00B050">Jean Sibley</span></a><span style=""></span><span style="font-size:12.0pt; font-family:"Times New Roman",serif"></span></p>
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<span style="font-size:9.0pt; color:#00B050">Serials & Electronic Resources Librarian</span></p>
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<span style="font-size:9.0pt; color:#00B050">William & Mary Libraries</span><span style="font-size:12.0pt; font-family:"Times New Roman",serif"></span></p>
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<span style="font-size:9.0pt; color:#00B050">P: 757.221.3103 | E: bjsibley@wm.edu</span><span style="font-size:12.0pt; font-family:"Times New Roman",serif"></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Diane Westerfield <dwesterfield@coloradocollege.edu><br>
<b>Sent:</b> Monday, April 6, 2020 12:50 PM<br>
<b>To:</b> eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] SciFinder from off campus</font>
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<p class="x_MsoNormal"><span style="color:#1F497D">Thanks everyone who replied off list. The responses were mixed, with some having no issues with SciFinder from off campus, and others having problems. A common recommendation was to make sure CAS has your correct
IP ranges.</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">I had one of our tech savvy librarians make an account from off campus (EZProxied registration link), then access from off campus (EZProxied link), and she was able to do so, no VPN required. It may be that
our chemistry folks are just so used to seamless access to SciFinder, that having to use EZProxy and/or VPN is too much of a hurdle.</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">Also it seems like password resets cannot be done with EZProxy, i.e. they have to be done via VPN. Or you have to contact CAS directly. There’s no option in the Admin account to reset user passwords.</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">Diane Westerfield, Electronic Resources & Serials Librarian</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">Colorado College, Tutt Library</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:#0563C1">diane.westerfield@coloradocollege.edu</span></a></span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">(719) 389-6661</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="x_MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Diane Westerfield<br>
<b>Sent:</b> Friday, April 3, 2020 1:30 PM<br>
<b>To:</b> eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] SciFinder from off campus</p>
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<p class="x_MsoNormal">Hi all,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Here’s another installment of “Residential College Distance Learning Problems.” A chemistry class is running into all kinds of issues with SciFinder. Registering for an account, resetting passwords for an account, then getting access
into SciFinder itself. We use EZProxy.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Our campus has a VPN system which students can log into, to gain access to campus terminals that present a campus IP address. However it presents a hurdle for some (you have to install the VPN system on a device, then log into it, then
log into the terminal, which runs a bit slowly). </p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">We have a SciFinder user registration link with the correct IP ranges.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">My question to other SciFinder subscribers with EZProxy: how do you manage off campus users? Are you running into these issues? I seldom interact with SciFinder and it seems it has been largely used from on campus in the past.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thanks,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian</p>
<p class="x_MsoNormal">Colorado College, Tutt Library</p>
<p class="x_MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a></p>
<p class="x_MsoNormal">(719) 389-6661</p>
<p class="x_MsoNormal"> </p>
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