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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">*With apologies for cross posting</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">*<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dear All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We are all operating in unprecedented times, and here at Springer Nature we are doing all we can to ensure that we continue to look for ways to help support the fight against
 the COVID-19 virus.<span style="color:#1F497D"> </span><span style="color:black">Below are links to resources that we believe this group, and their partners, may find useful. We continue to update these and we encourage you to</span>
</span><a href="mailto:customerservice@springernature.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">get in touch</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> should there be other resources
 that would be useful in supporting you and your partners:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.springernature.com/gp/researchers/campaigns/coronavirus?utm_medium=social&utm_content=organic&utm_source=twitter&utm_campaign=SpringerNature_&sf231527863=1"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">Resource
 Hub:</span></b></a><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="margin-left:25.1pt;text-indent:-18.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Our
</span><a href="https://www.springernature.com/gp/researchers/campaigns/coronavirus?utm_medium=social&utm_content=organic&utm_source=twitter&utm_campaign=SpringerNature_&sf231527863=1"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">central
 resource hub</span></b></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<span style="color:black">contains links to relevant research from our journals and books, as well
</span>as additional commentary on <span style="color:black">COVID19. Our editors are also selecting pertinent content to highlight. Overall more than 12,000 pieces of journal and book content are free to access, and will continue
</span>to be so for as long as needed. </span><a href="https://www.nature.com/articles/d41586-020-00598-0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">Nature</span></b></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#444444">
 and </span><a href="https://www.scientificamerican.com/podcast/episode/coronavirus-hot-zone-the-view-from-the-u-s-epicenter/"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">Scientific American</span></b></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#444444">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">have also released podcasts from global experts on the pandemic and its development, and
</span><a href="https://www.nature.com/briefing/signup/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Nature Briefing</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">continues to provide the latest
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">research updates<span style="color:#1F497D">.
</span><b><o:p></o:p></b></span></p>
<p class="MsoListParagraph" style="margin-left:25.1pt;text-indent:-18.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We are encouraging users to
</span><a href="mailto:customerservice@springernature.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">get in touch</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> if they are not able to access an
 article that they believe to be important in both understanding and addressing this emergency, and we will ensure that this is added to the resource.<b><o:p></o:p></b></span></p>
<p class="MsoListParagraph" style="margin-left:25.1pt;text-indent:-18.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We continue to work with our authors, editors and researchers to encourage
</span><a href="https://www.researchsquare.com/publishers/in-review"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">early sharing of research</span></b></a><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">submitted to all our journals through preprints and continue to strongly urge authors submitting articles related to this emergency to share underlying datasets relating to the outbreak
 as rapidly and widely as possible.<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Institutional support and enhanced remote access<o:p></o:p></span></b></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">             
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">In order to support institutions and their students in this difficult time, we are working on a range of resources to ensure seamless access to content
 whatever your location and setup. We have created a dedicated federated access page
</span><a href="https://www.springernature.com/gp/librarians/tools-services/implement/federated-access"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">here</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">and are working directly with our library partners to support this.
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">             
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">In line with calls from the International Coalition of Library Consortia (ICOLC) to make remote access easier, we are working on a change to keep users
 logged in for 90 days after their initial authentication. We will set this to 90 days to begin with, but can update this at any point when needed.
<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">             
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">We are also investigating alternative methods of authentication and plan to start piloting Universal CASA for remote access across multiple devices in
 the coming days.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Global collaboration</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:
<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">             
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We continue to work with global organisations to support the sharing of relevant research and data, including supporting the
</span><a href="https://www.who.int/emergencies/diseases/novel-coronavirus-2019/global-research-on-novel-coronavirus-2019-ncov"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">World Health Organisation</span></b></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
 and the initiative from the </span><a href="https://www.ncbi.nlm.nih.gov/pmc/about/covid-19/"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">White House Office of Science and Technology</span></b></a><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">to make all relevant global research, and data, immediately available in one place via
</span><a href="https://www.ncbi.nlm.nih.gov/pmc/about/covid-19/"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">PubMed Central</span></b></a><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">.</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
 We are also a signatory on the <b>consensus statement</b>, </span><a href="https://wellcome.ac.uk/press-release/sharing-research-data-and-findings-relevant-novel-coronavirus-covid-19-outbreak"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">Sharing
 research data and findings relevant to the novel coronavirus (COVID-19) outbreak.</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Despite the uncertainty caused by this pandemic, we want to
<span style="color:black">reassure you that </span>we will continue to conduct business as usual and will work with you throughout to ensure you have all the support you need. Please see here for a
<a href="https://www.springernature.com/gp/advancing-discovery/blog/blogposts/message-from-frank-vrancken-peeters-covid19/17814864">
note from our CEO Frank Vrancken Peeters</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">We wish all of our partners, customers and community all the best as we collectively navigate this pandemic.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060">Springer</span></b><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#333333">
</span></b><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:red">Nature</span></b><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></b></p>
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