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<p class="MsoNormal"><span style="font-family:Arial">We are reopening the search for a Digital Services Specialist. Please feel free to share widely with anyone in your network you think would be well suited. The position reports to me. You are welcome to contact
me with any questions; I'd be happy to talk to those interested.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Arial;color:black">Jennifer Faist</span></b><span style="font-size:10.5pt;font-family:Arial;color:black">, MFA<b> </b>| Leading Change Institute Fellow<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial;color:black">Director, Collections & Systems<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial;color:black">ArtCenter College of Design Library<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial;color:black">1700 Lida Street, Pasadena, CA 91103<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial;color:black">Pronouns: she/her/hers<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><u><span style="font-size:10.5pt;font-family:Arial;color:gray"><a href="mailto:jennifer.faist@artcenter.edu"><span style="color:gray">jennifer.faist@artcenter.edu</span></a></span></u><span style="font-size:10.5pt;font-family:Arial;color:black">| 626.396.2265<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial;color:black"><a href="http://lib.artcenter.edu/"><span style="color:#797979">http://lib.artcenter.edu/</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"NeueHaasGroteskDisp Pro Md";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:Arial;color:black"><img border="0" width="28" height="26" id="_x0000_i1025" src="cid:image001.png@01D5F24D.6846C650"></span><span style="font-size:13.5pt;font-family:Arial;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"NeueHaasGroteskDisp Pro Md";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">Job title:</span></b><span style="font-family:Arial">
<b>Digital Services Specialist</b><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">Reports to:</span></b><span style="font-family:Arial"> Director, Collections and Systems<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">Supervises:</span></b><span style="font-family:Arial"> Student workers<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">FLSA status:</span></b><span style="font-family:Arial"> Non-exempt<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">Salary grade:</span></b><span style="font-family:Arial"> 7<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">Job Summary<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:Arial">The Digital Services Specialist is responsible for various digital projects including technical support for online resources; troubleshooting issues with digital content; assisting with integration, migration,
and implementation of library software; fulfilling article scanning requests; digitizing and cataloging requests for the institutional digital image repository; tracking workflows, projects and documentation; training, scheduling, and supervising student workers
and interns; and gathering, analyzing, and reporting statistics.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial">Qualifications<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">Bachelor’s degree in information science, computer science, art, design, media, or related studies from an accredited college or university<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">Strong problem-solving and logic skills and aptitude for troubleshooting issues<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">Proficiency with databases, social media, web technology, proxies, standard operating systems and software knowledge necessary to perform technical support tasks
<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">Experience with user support and possessing an exemplary customer service attitude<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">Excellent written and oral communication skills, detail-oriented, highly organized, able to balance priorities, takes initiative, reliable and resourceful<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">Collaboration skills with demonstrated success working on teams<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo1"><span style="font-family:Arial">A commitment to diversity, and the ability to establish and maintain effective working relationships<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-family:Arial">Preferred Qualifications<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Advanced education in information science, computer science, art, design, media, or related studies from an accredited college or university<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Experience with asset management, project management, library services platforms, discovery layers, video and image editing, digital media production, web forms, content management
systems, and web publishing software<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Understanding of authentication and proxy-rewrite methods for online resources<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Experience operating scanning equipment and editing digital images and text<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Knowledge of metadata best practices with prior experience cataloging images, preferably using VRA Core 4.0, CCO, Getty Vocabularies, and Library of Congress Authorities
<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Understanding of copyright laws and rights management issues in a digital environment<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2"><span style="font-family:Arial">Cultural literacy and background in art and design history<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-family:Arial">Essential Functions<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><i><span style="font-family:Arial">Electronic Resources — 20%<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Provide technical support for the Library’s online resources as part of an interdepartmental workflow<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Set up, test, and maintain proxy configurations for trials, databases, and e-journals<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Maintain Online Resources A-Z list<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Provide IP ranges to vendors<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><i><span style="font-family:Arial">Software and Online Access — 20%<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Routinely verify access and functionality of the discovery layer, WebPAC, mobile application, website, and online resources<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Problem solve and troubleshoot technical issues with hardware, software, and patron access to online content and services<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Open and manage helpdesk tickets with vendors<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Assist with maintaining the WebPAC and website<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Manage admin settings for discovery layer and online resources<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Create and update web forms<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Assist with installation, integration, migration and implementation of library software<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><i><span style="font-family:Arial">User Support and Services — 20%<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Provide patron support for inquiries and access issues for library digital resources<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Provide outreach for digitization services<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Train faculty and TAs to use equipment in the Faculty Technology Studio<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Provide technical assistance for library staff<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3"><span style="font-family:Arial">Maintain tutorials and troubleshooting guides for users<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><i><span style="font-family:Arial">Digitization — 20%<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Scan articles for e-reserves<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Digitize and catalog images using best practices, cataloging standards, and authority records<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Maintain color management and calibration of equipment according to best-practice protocols<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Train, schedule, and supervise student workers and interns assisting with cataloging, scanning, and image editing<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Check quality control of digital images and metadata<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Upload images to the digital image repository<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Back up working files<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><i><span style="font-family:Arial">Project Tracking and Data Analysis — 15%<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Manage tracking of workflows, projects, batches, and issue resolution
<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Document setup specifications, tasks, and solutions in the Library’s project management software, wiki, and document-sharing sites<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo4"><span style="font-family:Arial">Query data and gather statistics for analysis, reporting, surveys, and evidence-based decision making<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><i><span style="font-family:Arial">Miscellaneous Job Functions — 5%<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo5"><span style="font-family:Arial">Contribute content for library website, mobile application, maps, information graphics, video tutorials, social media, and other promotional channels following media and branding
guidelines<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo5"><span style="font-family:Arial">Maintain current knowledge of technology and metadata emerging trends and best practices in academic libraries via professional communications and continuing education<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo5"><span style="font-family:Arial">Perform related duties as assigned to meet departmental, library, and institutional priorities, goals, and objectives<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo5"><span style="font-family:Arial">May be assigned special projects related to the Library as needed<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial">Applications will be accepted until the position is filled. Qualified applicants should send application materials including employment application to
<a href="mailto:HR@artcenter.edu">HR@artcenter.edu</a> and reference “Digital Services Specialist” in the subject line. Applications must include:<o:p></o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="mso-list:l1 level1 lfo6"><span style="font-family:Arial">Cover letter that addresses your interest in and how you meet the minimum requirements of the position.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo6"><span style="font-family:Arial">Current resume that includes educational and professional experience.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo6"><span style="font-family:Arial">Employment application.<o:p></o:p></span></li></ol>
<p class="MsoNormal"><span style="font-family:Arial"><br>
<a href="http://www.artcenter.edu/assets/10361/src/ArtCenter_EmploymentApp_2018.pdf">Download ArtCenter Application</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial">For more information: <a href="http://www.artcenter.edu/about/employment/digital-services-specialist.html">
http://www.artcenter.edu/about/employment/digital-services-specialist.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Arial"><o:p> </o:p></span></p>
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