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<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US">Hello<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US">There was a suggestion by Laurence Lockton on the EZproxy list which recommended wrapping your Atypon hosted publishers’ stanzas with option directives:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US">Option DomainCookieOnly<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US">[…]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US">Option Cookie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US">SAGE’s cookie option was causing another issue. Best advice is to change them all but there are a heck of a lot of clients:
<a href="https://www.atypon.com/customers/client-directory/">https://www.atypon.com/customers/client-directory/</a> !<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Open Sans",sans-serif">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-family:"Open Sans",sans-serif;color:#00325B">Dom Benson<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Open Sans",sans-serif;color:#00325B">Interim Repository Manager, Scholarly Communications Office | Connect with SCO on</span><span style="font-family:"Open Sans",sans-serif;color:#44546A">
<b><a href="https://twitter.com/BrunelSCO"><span style="color:#44546A">Twitter</span></a></b></span><span style="font-family:"Open Sans",sans-serif;color:#00325B"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Open Sans",sans-serif;color:#00325B">Also Analytics & Discovery Officer, Library, Information Services Directorate<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Open Sans",sans-serif;color:#00325B">Brunel University London
</span><b><span style="font-family:"Open Sans",sans-serif;color:#BE0F34">|</span></b><b><span style="font-family:"Open Sans",sans-serif;color:#00325B">
</span></b><b><span style="font-family:"Open Sans",sans-serif;color:#BE0F34">T</span></b><span style="font-family:"Open Sans",sans-serif;color:#1F497D">
</span><span style="font-family:"Open Sans",sans-serif;color:#00325B">+44(0)1895 266143<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Remy, Charlie<br>
<b>Sent:</b> 12 February 2020 15:10<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] [EXT]: tandfonline redirected you too many times<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Hi Stephanie,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif">I haven’t personally experienced this problem with T&F but have seen it with Wiley and SAGE. I think it’s a problem with the Atypon platform. I’ve reported it
to SAGE and Wiley and will follow up with them on it since it is very annoying. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Charlie<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Charlie Remy<br>
Associate Professor <br>
Electronic Resources and Serials Librarian<br>
University of Tennessee at Chattanooga Library<br>
UTC-Dept 6456<br>
600 Douglas St.<br>
Chattanooga, TN 37403<br>
</span><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><a href="mailto:charlie-remy@utc.edu" target="_blank" title="mailto:charlie-remy@utc.edu">charlie-remy@utc.edu</a><span style="color:black"><br>
Tel. </span><a href="tel:423-425-4470" target="_blank" title="tel:423-425-4470">423-425-4470</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:12.0pt;color:black">From:
</span></b><span lang="EN-US" style="font-size:12.0pt;color:black">Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of "Larrison, Stephanie" <<a href="mailto:larrison@txstate.edu">larrison@txstate.edu</a>><br>
<b>Date: </b>Wednesday, February 12, 2020 at 10:07 AM<br>
<b>To: </b>"<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>" <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject: </b>[EXT]: [Eril-l] tandfonline redirected you too many times<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:#112E51">External Email</span></strong><span style="font-size:13.5pt;color:#112E51"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Is anyone else getting errors such as “tandfonline redirected you too many times” when connecting off campus or via proxy?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I’m seeing it sporadically with Wiley as well, and clearing cookies/cache helps sometime, but many times it does not.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The reports are increasing from our patrons and I don’t know how to fix it.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Frustrated,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Stephanie Larrison<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Texas State University<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">512-245-8613<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="mailto:larrison@txstate.edu">larrison@txstate.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:#112E51">This message is not from a UTC.EDU address. Caution should be used in clicking links and downloading attachments
from unknown senders or unexpected email. </span></strong><span style="font-size:13.5pt;color:#112E51"><o:p></o:p></span></p>
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