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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica">Hi Stephanie,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica">I haven’t personally experienced this problem with T&F but have seen it with Wiley and SAGE. I think it’s a problem with the Atypon platform. I’ve reported it to SAGE and Wiley and will
follow up with them on it since it is very annoying. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica">Charlie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Helvetica;color:black">Charlie Remy<br>
Associate Professor <br>
Electronic Resources and Serials Librarian<br>
University of Tennessee at Chattanooga Library<br>
UTC-Dept 6456<br>
600 Douglas St.<br>
Chattanooga, TN 37403<br>
</span><span style="font-size:12.0pt;font-family:Helvetica"><a href="mailto:charlie-remy@utc.edu" target="_blank" title="mailto:charlie-remy@utc.edu"><span style="color:#0563C1">charlie-remy@utc.edu</span></a><span style="color:black"><br>
Tel. </span><a href="tel:423-425-4470" target="_blank" title="tel:423-425-4470"><span style="color:#0563C1">423-425-4470</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of "Larrison, Stephanie" <larrison@txstate.edu><br>
<b>Date: </b>Wednesday, February 12, 2020 at 10:07 AM<br>
<b>To: </b>"eril-l@lists.eril-l.org" <eril-l@lists.eril-l.org><br>
<b>Subject: </b>[EXT]: [Eril-l] tandfonline redirected you too many times<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:#112E51">External Email</span></strong><span style="font-size:13.5pt;color:#112E51"><o:p></o:p></span></p>
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<p class="MsoNormal">Is anyone else getting errors such as “tandfonline redirected you too many times” when connecting off campus or via proxy?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I’m seeing it sporadically with Wiley as well, and clearing cookies/cache helps sometime, but many times it does not.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">The reports are increasing from our patrons and I don’t know how to fix it.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Frustrated,<o:p></o:p></p>
<p class="MsoNormal">Stephanie Larrison<o:p></o:p></p>
<p class="MsoNormal">Electronic Resources Librarian<o:p></o:p></p>
<p class="MsoNormal">Texas State University<o:p></o:p></p>
<p class="MsoNormal">512-245-8613<o:p></o:p></p>
<p class="MsoNormal">larrison@txstate.edu<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:#112E51">This message is not from a UTC.EDU address. Caution should be used in clicking links and downloading attachments
from unknown senders or unexpected email. </span></strong><span style="font-size:13.5pt;color:#112E51"><o:p></o:p></span></p>
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