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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Similar issue –<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Has anyone experienced authentication issues where an on-campus user follows a stable catalog link, and is *sometimes, but not always* prompted to login to FOD, even while
within your IP range? A workaround is to navigate to the FOD landing page using the same browser, and at that point, the direct title link starts working upon refreshing the page or pasting into a new tab.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">______________________________________</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Gary Moore</span><span style="font-size:11.0pt">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Coordinator Library Cataloging</span><span style="font-size:11.0pt"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">W. M. Randall Library</span><span style="font-size:11.0pt">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">University of North Carolina Wilmington</span><span style="font-size:11.0pt">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">601 S. College Rd.
<br>
Wilmington NC 28403-5616</span><span style="font-size:11.0pt"> <br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">910-962-4252 voice</span><span style="font-size:11.0pt">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">910-962-3078 fax</span><span style="font-size:11.0pt">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Email: <a href="mailto:mooreg@uncw.edu">
<span style="color:blue">mooreg@uncw.edu</span></a></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Sally J. Lockwood<br>
<b>Sent:</b> Wednesday, January 22, 2020 2:07 PM<br>
<b>To:</b> Gordiyenko, Yelena <YELENA.GORDIYENKO@UCDENVER.EDU>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Films on Demand zombie URL problem<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We have a database record in the catalog here
<a href="https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnewcatalog.library.cornell.edu%2Fcatalog%2F9923471&data=01%7C01%7Cmooreg%40uncw.edu%7Cad7c6d9083ce4314c65b08d79f6e5c5f%7C2213678197534c75af2868a078871ebf%7C1&sdata=6AJHTizjZtCt1h5vUxg2ECQlt3QNYB3khzbOwOjQajk%3D&reserved=0">
https://newcatalog.library.cornell.edu/catalog/9923471</a> that we use as a starting point to get to all the FOD films. Click on “librarian view” to see the 856 subfield x proxied URL to point to the home page. We only purchased access to 9 titles in FOD so
we don’t have a lot of demand. The database record is what we sometimes recommend be used to get to the content.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Here is an example of an FOD streaming title record
<a href="https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnewcatalog.library.cornell.edu%2Fcatalog%2F10627696&data=01%7C01%7Cmooreg%40uncw.edu%7Cad7c6d9083ce4314c65b08d79f6e5c5f%7C2213678197534c75af2868a078871ebf%7C1&sdata=UXrFTKXQfZP26wdevtGc9hlv3angdZJ%2F1849Suw1x8s%3D&reserved=0">
https://newcatalog.library.cornell.edu/catalog/10627696</a> and again the “librarian view” 856 field shows that the URL that points to the content is different than what is in the top of the page. Maybe it’s a matter of using the format in this 856 and substituting
your institution code for the Cornell one that is 152376? <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">Sally Lockwood</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">__________________________________</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">E-Resources Specialist</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">110 Olin Library</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">Cornell University</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">Ithaca, NY 14853</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#1F497D">607-255-1620</span><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><a href="mailto:SJL8@cornell.edu" target="_blank">SJL8@cornell.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Beth M. Johns<br>
<b>Sent:</b> Wednesday, January 22, 2020 1:51 PM<br>
<b>To:</b> Gordiyenko, Yelena <<a href="mailto:YELENA.GORDIYENKO@UCDENVER.EDU">YELENA.GORDIYENKO@UCDENVER.EDU</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Films on Demand zombie URL problem<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Yelena -- same problem here, mostly with students, but we do have some faculty who forget or ignore us. It's an age old problem! <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">We emphasize to students in instruction sessions to use the permanent links within the databases or in the case of FOD, use the "share" feature. For myself, I send an email to the
faculty member with the proper link. Hopefully, it sinks in. Keep reminding them when you have the opportunity. If you have the ability to do faculty workshops during the year, that might be a good topic to catch several faculty at one sitting. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">That's about the only way I know of to get around this unless FOD changes something.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">For EBSCO, I have heard through the grapevine that there may be a change regarding the session URLs and making them the shareable URL, but don't hold me to that
</span><span style="font-family:"Segoe UI Emoji",sans-serif;color:black">😉</span><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p><span style="font-size:16.0pt">Beth</span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Beth M. Johns, MLIS<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">E-Resources Librarian<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Saginaw Valley State University<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Melvin J. Zahnow Library<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">pronouns: she/her/hers<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Gordiyenko, Yelena <<a href="mailto:YELENA.GORDIYENKO@UCDENVER.EDU">YELENA.GORDIYENKO@UCDENVER.EDU</a>><br>
<b>Sent:</b> Wednesday, January 22, 2020 1:34 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Films on Demand zombie URL problem</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal">Hi all,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to
a page prompting for a password that doesn’t exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the “Share” option listed beneath the video.
<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you’ve implemented that has worked for you? Any feedback is welcome.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Thanks,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Yelena Gordiyenko<o:p></o:p></p>
<p class="xmsonormal">E-Resources Access Librarian<o:p></o:p></p>
<p class="xmsonormal">Auraria Library<o:p></o:p></p>
<p class="xmsonormal">1100 Lawrence Street<o:p></o:p></p>
<p class="xmsonormal">Denver, CO 80204<o:p></o:p></p>
<p class="xmsonormal">303-315-7708<o:p></o:p></p>
<p class="xmsonormal"><a href="mailto:yelena.gordiyenko@ucdenver.edu">yelena.gordiyenko@ucdenver.edu</a>
<o:p></o:p></p>
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