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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Hi Jennifer,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">We are experiencing the same issues. Elsevier tech support continues to be unhelpful.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Best,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Chaparral Pro",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Rachel Blume<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Collection Development & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Ethnic Studies & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#222222;background:white"><a href="mailto:Rachel.Blume@utah.edu"><span style="color:#0563C1">Rachel.Blume@utah.edu</span></a> - 801.581.4076<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">J. Willard Marriott Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">University of Utah<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>McCarthy, Jennifer<br>
<b>Sent:</b> Wednesday, December 11, 2019 2:31 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ScienceDirect ERROR 1006<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Is anyone receiving this error while trying to connect through EZProxy offsite?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Contacted Elsevier but have not received a response.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Jen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal">Jennifer McCarthy<o:p></o:p></p>
<p class="MsoNormal">Institute for Innovative Education: Miner Libraries<o:p></o:p></p>
<p class="MsoNormal">University of Rochester School of Medicine & Dentistry<o:p></o:p></p>
<p class="MsoNormal">601 Elmwood Ave.<o:p></o:p></p>
<p class="MsoNormal">Rochester, NY 14642<span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:Jennifer_McCarthy@urmc.rochester.edu">Jennifer_McCarthy@urmc.rochester.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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