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<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">***Apologies for cross-posting***<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif">Hello </span><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif">Thank you to all the librarians that have volunteered to take part in a
<span style="color:#333333">short 15 min telephone interview to validate the user experience for each of the publishers that
</span>have made it to the next stage of our new ‘</span></span><span style="font-size:9.0pt;font-family:""><a href="https://openathens.org/uxaward2020#utm_source=email%20list&utm_medium=email&utm_campaign=uxaward2020" target="_blank"><span class="normaltextrun"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Best
publisher user experience award</span></span></a></span><span class="normaltextrun"><span style="font-family:"Arial",sans-serif">’:</span></span><span class="scxw175095935"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-family:"Arial",sans-serif"><br>
<span class="eop"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:0cm;mso-list:l0 level1 lfo2;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-family:"Arial",sans-serif">Bloomsbury Publishing:
</span></span><span style="font-family:"Arial",sans-serif"><a href="https://www.bloomsbury.com/dr/digital-resources/products/" target="_blank"><span class="normaltextrun"><span style="color:blue;text-decoration:none">Bloomsbury Digital Resources</span></span></a><span class="normaltextrun"> </span><span class="eop"> </span><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:0cm;mso-list:l0 level1 lfo2;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-family:"Arial",sans-serif">Cambridge University Press:
</span></span><span style="font-family:"Arial",sans-serif"><a href="http://www.cambridge.org/core" target="_blank"><span class="normaltextrun"><span style="color:blue;text-decoration:none">Cambridge Core</span></span></a><span class="normaltextrun"> </span><span class="eop"> </span><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:0cm;mso-list:l0 level1 lfo2;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-family:"Arial",sans-serif">Emerald Publishing:
</span></span><span style="font-family:"Arial",sans-serif"><a href="https://www.emerald.com/insight/" target="_blank"><span class="normaltextrun"><span style="color:blue;text-decoration:none">Emerald Insight</span></span></a><span class="normaltextrun"> </span><span class="eop"> </span><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:0cm;mso-list:l0 level1 lfo2;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-family:"Arial",sans-serif">Manchester University Press:
</span></span><span style="font-family:"Arial",sans-serif"><a href="https://www.manchesterhive.com/" target="_blank"><span class="normaltextrun"><span style="color:blue;text-decoration:none">manchester hive</span></span></a><span class="normaltextrun"> and
</span><a href="https://www.manchesteropenhive.com/" target="_blank"><span class="normaltextrun"><span style="color:blue;text-decoration:none">manchester openhive</span></span></a><span class="normaltextrun"> </span><span class="eop"> </span><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:0cm;mso-list:l1 level1 lfo4;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-family:"Arial",sans-serif">University of Michigan Press:
</span></span><span style="font-family:"Arial",sans-serif"><a href="https://fulcrum.org/michigan" target="_blank"><span class="normaltextrun"><span style="color:blue;text-decoration:none">Fulcrum</span></span></a><span class="normaltextrun"> </span><span class="eop"> </span><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><b><span style="font-family:"Arial",sans-serif;color:#333333">Next steps - how you can help</span></b></span><span class="eop"><span style="font-family:"Arial",sans-serif">:<o:p></o:p></span></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<o:p> </o:p></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">We already have our quota of librarians taking part and
<b>need your help to encourage your library users (researchers and learners) to </b>
</span></span><span style="font-size:9.0pt;font-family:""><a href="http://bit.ly/uxaward2020-research" target="_blank"><span class="normaltextrun"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#8181EE">take part in our research</span></b></span></a></span><span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">.
Please forward our email or send a bespoke message to your library users. We will be conducting interviews from now until Friday 13 December.</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><b><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></b></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><b><span style="font-family:"Arial",sans-serif;color:#333333">Confidentiality</span></b></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">This research will be conducted by OpenAthens. We’ll abide by the
</span></span><span style="font-size:9.0pt;font-family:""><a href="https://www.mrs.org.uk/standards/code-of-conduct" target="_blank"><span class="normaltextrun"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#8181EE">Market Research
Society Code of Conduct</span></span></a></span><span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333"> and record the interview for later analysis. We will keep the data for up to a year and will then delete it.</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">Personal information will be processed as described in
</span></span><span style="font-size:9.0pt;font-family:""><a href="https://openathens.org/privacy/" target="_blank"><span class="normaltextrun"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#8181EE">our privacy notice</span></span></a></span><span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">.
Feedback will be anonymised before it is passed to the panel of judges and relevant publisher(s) so they can continue to make improvements to their services.</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><b><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></b></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><b><span style="font-family:"Arial",sans-serif;color:#333333">Any queries? </span></b></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">Please email
</span></span><span style="font-size:9.0pt;font-family:""><a href="mailto:contact@openathens.net?subject=Best%20publisher%20UX%20award%20-%20user%20experience%20research" target="_blank"><span class="normaltextrun"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#8181EE">contact@openathens.net</span></span></a></span><span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">
and one of our team will get back to you.</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">Best wishes,</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">Jane Charlton</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
<p class="paragraph" style="margin:0cm;margin-bottom:.0001pt;vertical-align:baseline;-ms-touch-select: none;-ms-user-select: text;overflow-wrap: break-word;-webkit-tap-highlight-color: transparent">
<span class="normaltextrun"><span style="font-family:"Arial",sans-serif;color:#333333">Marketing manager</span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:""><o:p></o:p></span></p>
</div>
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