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<p class="MsoNormal"><span style="color:#1F497D">If a vendor cold-calls us, I’ll tell them to email whatever brochures/materials they have, along with a price quote, and leave it at that. They’re not going to get anything at all out of cold-calling me (or anyone
in my library), because we have a collection development committee through which all decisions must get routed, and I won’t bring anything to the committee that’s not verbatim from the vendor. We’ve also discussed a vendor communication policy, modeled on
UNT’s, but haven’t quite gotten there.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I ignore the “add this link to your LibGuide” messages because I feel like engaging with them at all might prompt further communication.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">There’s also my email signature, which I use selectively (i.e. only with vendors who’ve had a habit of calling me out of the blue).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Jordan Ruud<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Public Services Librarian, University of Arkansas – Fort Smith<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:jordan.ruud@uafs.edu"><span style="color:#0563C1">jordan.ruud@uafs.edu</span></a><span style="color:#1F497D"> (email is the best way to reach me)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(479) 788-7208<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Diane Westerfield<br>
<b>Sent:</b> Friday, November 01, 2019 10:23 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Policy for saying "polite no" to overzealous cold-calling/emailing sales reps, and random LibGuide recommendations?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500">CAUTION:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> This e-mail originated from outside of the organization. Do not click links or open
attachments unless you recognize the sender and know the content is safe.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Has anyone come up with a written policy that they send to overzealous sales reps of companies you don’t have any products from, and to the random people trying to get you to put their never-heard-of-before company
on your LibGuides? Then you can send a polite “We’re not interested” and just spam them back every time with that policy. If they manage to get you on the phone, I suppose you could read them the policy, say “No thanks” and hang up.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Or do you just ignore them? That’s what I do, but sometimes they get overly persistent.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Colorado College, Tutt Library<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">(719) 389-6661<o:p></o:p></span></p>
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