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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ach! I usually don’t read these advertising messages. I guess this’ll teach me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Cindy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Bob Pearson <b.pearson@auckland.ac.nz>
<br>
<b>Sent:</b> Thursday, August 15, 2019 9:08 PM<br>
<b>To:</b> Harper, Cynthia <charper@vts.edu>; eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> RE: Adobe digital editions and ebsco<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">Hi Cindy, I received the foll msg from Ebsco a few hours after you posted.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">“Important Notification About Bluefire and Adobe Mobile Apps”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">“We are aware of a new issue impacting EBSCO eBooks downloaded on mobile devices where those downloaded e-books do not reliably open in Bluefire,
Adobe Digital Editions or other Adobe-authorized mobile apps. Our development teams are actively investigating this issue, and we hope to have a resolution in place soon. In the meantime, we recommend reading EBSCO eBooks in our online viewer, which is fully
mobile responsive and can be used on mobile phones and tablets just like it’s used on desktop and laptop computers.”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">(Given that Ebsco considered it an “Important Notification”, it’s odd that they buried it at the bottom of an email with the entire subject line
of “Knowing eBooks: New Fall 2019 Subject Sets”.)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-NZ" style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F497D">Bob Pearson<br>
Digital Access Librarian<br>
The University of Auckland Library<br>
New Zealand</span><span lang="EN-NZ" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Harper, Cynthia<br>
<b>Sent:</b> Thursday, 15 August 2019 9:31 PM<br>
<b>To:</b> eril-l (<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>) <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [FORGED] [Eril-l] Adobe digital editions and ebsco<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-NZ"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ">Hello. Are any of you getting an error message when trying to open a downloaded ebook from ebsco on an Android phone? The message I,m getting is e_adept_network. Downloads from proquest work fine. It seems to be regardless
of whether I'm on campus (wireless) or not.<br>
<br>
Cindy Harper <o:p></o:p></span></p>
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