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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi Cindy, I received the foll msg from Ebsco a few hours after you posted.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US">“Important Notification About Bluefire and Adobe Mobile Apps”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US">“We are aware of a new issue impacting EBSCO eBooks downloaded on mobile devices where those downloaded e-books do not reliably open
in Bluefire, Adobe Digital Editions or other Adobe-authorized mobile apps. Our development teams are actively investigating this issue, and we hope to have a resolution in place soon. In the meantime, we recommend reading EBSCO eBooks in our online viewer,
which is fully mobile responsive and can be used on mobile phones and tablets just like it’s used on desktop and laptop computers.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US">(Given that Ebsco considered it an “Important Notification”, it’s odd that they buried it at the bottom of an email with the entire
subject line of “Knowing eBooks: New Fall 2019 Subject Sets”.)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F497D">Bob Pearson<br>
Digital Access Librarian<br>
The University of Auckland Library<br>
New Zealand<br>
<br>
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Harper, Cynthia<br>
<b>Sent:</b> Thursday, 15 August 2019 9:31 PM<br>
<b>To:</b> eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [FORGED] [Eril-l] Adobe digital editions and ebsco<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello. Are any of you getting an error message when trying to open a downloaded ebook from ebsco on an Android phone? The message I,m getting is e_adept_network. Downloads from proquest work fine. It seems to be regardless of whether I'm
on campus (wireless) or not.<br>
<br>
Cindy Harper <o:p></o:p></p>
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