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I rely on these discussion lists. I kind of keep Twittter for my political rantings, LOL though I do follow a few librarians as well. I haven't seen too much discussion on this issue though. </div>
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<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-size:16pt">Beth</span></p>
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Beth M. Johns, MLIS</p>
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<span style="font-size:12pt">E-Resources Librarian</span><br>
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Saginaw Valley State University</p>
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Melvin J. Zahnow Library<br>
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<span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:16px">pronouns: she/her/hers</span><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Harper, Cynthia <charper@vts.edu><br>
<b>Sent:</b> Friday, August 16, 2019 9:32 AM<br>
<b>To:</b> Beth M. Johns <bmjohns@SVSU.edu>; Bob Pearson <b.pearson@auckland.ac.nz>; eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> RE: Adobe digital editions and ebsco</font>
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<p class="x_MsoNormal">By the way – where else are people discussing this? My impression is that most “modern” librarians are keeping up in Twitter, which I have only used sporadically. I do feel pretty isolated with this problem.</p>
<p class="x_MsoNormal">Cindy</p>
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<p class="x_MsoNormal"><b>From:</b> Harper, Cynthia <br>
<b>Sent:</b> Friday, August 16, 2019 9:30 AM<br>
<b>To:</b> Beth M. Johns <bmjohns@SVSU.edu>; Bob Pearson <b.pearson@auckland.ac.nz>; eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> RE: Adobe digital editions and ebsco</p>
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<p class="x_MsoNormal">Beth – are your phone and tablet Android? That’s what I’m having trouble with, but I confess I don’t have access to an iPhone directly, so I don’t know how wide-spread the problem is. I wondered somehow if the problems with BlueFire
caused my problems with ADE, because the EBSCO tech support sent me a document on how to reauthorize as a solution to the problem I was seeing, but I’ve reauthorized already – and maybe that’s the problem.</p>
<p class="x_MsoNormal">Cindy</p>
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<p class="x_MsoNormal"><b>From:</b> Beth M. Johns <<a href="mailto:bmjohns@SVSU.edu">bmjohns@SVSU.edu</a>>
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<b>Sent:</b> Friday, August 16, 2019 8:13 AM<br>
<b>To:</b> Bob Pearson <<a href="mailto:b.pearson@auckland.ac.nz">b.pearson@auckland.ac.nz</a>>; Harper, Cynthia <<a href="mailto:charper@vts.edu">charper@vts.edu</a>>; eril-l (<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>) <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: Adobe digital editions and ebsco</p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">Which may explain why I cannot get downloaded books to appear in ADE on my phone or tablet. *sigh* Thanks Bob. I knew about Bluefire, but not about the others. </span></p>
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<p><span style="font-size:16.0pt">Beth</span></p>
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<p style="background:white"><span style="font-size:12.0pt; color:black">Beth M. Johns, MLIS</span></p>
<p style="background:white"><span style="font-size:12.0pt; color:black">E-Resources Librarian</span></p>
<p style="background:white"><span style="font-size:12.0pt; color:black">Saginaw Valley State University</span></p>
<p style="background:white"><span style="font-size:12.0pt; color:black">Melvin J. Zahnow Library</span></p>
<p style="background:white"><span style="font-size:12.0pt; color:black">pronouns: she/her/hers</span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Bob Pearson <<a href="mailto:b.pearson@auckland.ac.nz">b.pearson@auckland.ac.nz</a>><br>
<b>Sent:</b> Thursday, August 15, 2019 9:08 PM<br>
<b>To:</b> Harper, Cynthia <<a href="mailto:charper@vts.edu">charper@vts.edu</a>>; eril-l (<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>) <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Adobe digital editions and ebsco</span> </p>
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<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D">Hi Cindy, I received the foll msg from Ebsco a few hours after you posted.</span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D"> </span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D">“Important Notification About Bluefire and Adobe Mobile Apps”</span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D"> </span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D">“We are aware of a new issue impacting EBSCO eBooks downloaded on mobile devices where those downloaded e-books do not reliably open in Bluefire,
Adobe Digital Editions or other Adobe-authorized mobile apps. Our development teams are actively investigating this issue, and we hope to have a resolution in place soon. In the meantime, we recommend reading EBSCO eBooks in our online viewer, which is fully
mobile responsive and can be used on mobile phones and tablets just like it’s used on desktop and laptop computers.”</span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D"> </span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D">(Given that Ebsco considered it an “Important Notification”, it’s odd that they buried it at the bottom of an email with the entire subject
line of “Knowing eBooks: New Fall 2019 Subject Sets”.)</span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal"><span lang="EN-NZ" style="font-size:10.0pt; font-family:"Verdana",sans-serif; color:#1F497D"> </span><span lang="EN-NZ"></span></p>
<p class="x_xmsonormal" style="margin-bottom:12.0pt"><span lang="EN-NZ" style="font-size:9.0pt; font-family:"Verdana",sans-serif; color:#1F497D">Bob Pearson<br>
Digital Access Librarian<br>
The University of Auckland Library<br>
New Zealand</span><span lang="EN-NZ"></span></p>
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<p class="x_xmsonormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Harper, Cynthia<br>
<b>Sent:</b> Thursday, 15 August 2019 9:31 PM<br>
<b>To:</b> eril-l (<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>) <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [FORGED] [Eril-l] Adobe digital editions and ebsco</span><span lang="EN-NZ"></span></p>
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<p class="x_xmsonormal"><span lang="EN-NZ"> </span></p>
<p class="x_xmsonormal"><span lang="EN-NZ">Hello. Are any of you getting an error message when trying to open a downloaded ebook from ebsco on an Android phone? The message I,m getting is e_adept_network. Downloads from proquest work fine. It seems to be regardless
of whether I'm on campus (wireless) or not.<br>
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Cindy Harper </span></p>
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