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<p class="MsoNormal"><span style="color:#2F5496">Thanks, all! This feedback was very helpful.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496">Project Muse support made some changes that made the “download” link appear for us on both the results and item pages, next to the links to “View” and “Save.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496">We’re still not seeing the PDF button on the right edge of the screen—perhaps that is a result of the ad blocking issue that Nikki and Athena experienced—but we’re happy with the links that are now appearing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496">Thanks again!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Athena Hoeppner<br>
<b>Sent:</b> Thursday, August 15, 2019 12:55 PM<br>
<b>To:</b> Nikki DeMoville <ndemovil@calpoly.edu>; eril-l@lists.eril-l.org<br>
<b>Cc:</b> Project MUSE <muse@press.jhu.edu><br>
<b>Subject:</b> Re: [Eril-l] Project Muse PDFs<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:pink"><b><span style="font-size:10.0pt">Caution:</span></b><span style="font-size:10.0pt">This email originated from outside of the College.
<b>Do not</b> click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.</span><span style="font-size:10.0pt;color:windowtext"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:windowtext">Ah, yes. I do see the PDF button when I use a browser with no ad blocker. Thanks for spotting the root of the issue, Nikki!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:windowtext">Athena Hoeppner<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:windowtext"><a href="mailto:athena@ucf.edu">athena@ucf.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:windowtext">Discovery Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:windowtext">University of Central Florida<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:windowtext">Orlando, Florida<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Nikki DeMoville<br>
<b>Sent:</b> Thursday, August 15, 2019 12:31 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Project Muse PDFs<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Do you have an ad blocker installed? I can see the PDF button on any of the pages where it should be available, but it looks like exactly the sort of scripted element that ad blockers target. It's visible for me with uBlock installed,
but when our campus was using AdBlock Plus with some very aggressive 3rd party filters installed, it blocked a lot of page elements that we actually needed. Turning off ad blockers is one of the first things I suggest if a patron reports odd behavior in an
e-resource.<br>
<br>
Nikki<br>
-- <br>
<b>Nikki DeMoville</b> <i>(she/her/hers)</i> <br>
Coordinator - Electronic Resources, Acquisitions, and Resource Sharing <br>
Robert E. Kennedy Library <br>
California Polytechnic State University <br>
San Luis Obispo, California <br>
<br>
Direct 805-756-5780 <br>
Fax 805-756-7711 <br>
<a href="mailto:ndemovil@calpoly.edu">ndemovil@calpoly.edu</a> <br>
<br>
On 8/15/2019 8:17 AM, Athena Hoeppner wrote:<o:p></o:p></p>
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<p class="MsoNormal">We also do not see the PDF link. I poked around and found that if I go to the article page and add /summary at the end of the url, I see a page that does show the link to HTML and PDF, if available.<o:p></o:p></p>
<p class="MsoNormal">Example:<o:p></o:p></p>
<p class="MsoNormal"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmuse.jhu.edu%2Farticle%2F640098&data=02%7C01%7Cathena%40ucf.edu%7C96974b747fb547356dce08d7219dfed6%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637014834775710635&sdata=h1T07fY22Rs3QIGkAOH58GOp5i9ENpahK3nn7z%2FNFGQ%3D&reserved=0">https://muse.jhu.edu/article/640098</a>
<o:p></o:p></p>
<p class="MsoNormal"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmuse.jhu.edu%2Farticle%2F640098%2Fsummary&data=02%7C01%7Cathena%40ucf.edu%7C96974b747fb547356dce08d7219dfed6%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637014834775710635&sdata=JIpsqb%2FIeMgrEkVW7NkcNbh5DSs6LhOnVYT53mky8Es%3D&reserved=0">https://muse.jhu.edu/article/640098/summary</a>
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Athena<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt">Athena Hoeppner</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><a href="mailto:athena@ucf.edu">athena@ucf.edu</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Discovery Services Librarian</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">University of Central Florida</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Orlando, Florida</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <a href="mailto:eril-l-bounces@lists.eril-l.org">
<eril-l-bounces@lists.eril-l.org></a> <b>On Behalf Of </b>Howard, Jessica<br>
<b>Sent:</b> Thursday, August 15, 2019 10:05 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Project Muse PDFs<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We cannot see the PDF link for Project Muse (<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmuse.jhu.edu%2F&data=02%7C01%7Cathena%40ucf.edu%7C96974b747fb547356dce08d7219dfed6%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637014834775720629&sdata=pmDy4hoeivZqgCR%2BZFol4ADZn0hnZPV5BkPtaTv1I%2Fg%3D&reserved=0">https://muse.jhu.edu/</a>)
articles to which we have access. Has anyone else encountered this issue? <o:p>
</o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">There is supposed to be a grey PDF button displayed on the lower right edge of the screen, but we don’t see it in any browsers we’ve tried (Chrome, Firefox, Edge).<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thanks for any insight you can provide!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Jess<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.dickinson.edu%2Fprf.php%3Faccount_id%3D20351&data=02%7C01%7Cathena%40ucf.edu%7C96974b747fb547356dce08d7219dfed6%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637014834775720629&sdata=PDqj0MBUqzlBYuavw%2BL7EDjiof8FrOLjSA67rWD6s6g%3D&reserved=0">Jessica
L. Howard</a><o:p></o:p></p>
<p class="MsoNormal">Electronic Resources & Web Services Librarian<o:p></o:p></p>
<p class="MsoNormal">Library & Information Services | Dickinson College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:howardj@dickinson.edu">howardj@dickinson.edu</a> | 717-245-1918<o:p></o:p></p>
<p class="MsoNormal">Pronouns: She/Her/Hers<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Eril-l mailing list<o:p></o:p></pre>
<pre><a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><o:p></o:p></pre>
<pre><a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.eril-l.org%2Flistinfo.cgi%2Feril-l-eril-l.org&data=02%7C01%7Cathena%40ucf.edu%7C96974b747fb547356dce08d7219dfed6%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637014834775730623&sdata=NAHdGYhFf7Znq1CyccZZ%2Buk8cgDDlel2lkqaoDTPVyo%3D&reserved=0">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></pre>
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