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<p class="MsoNormal"><span style="color:#1F497D">Hi Karen,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I do think that is what they are maybe seeing it on too – all of this is second-hand for me since I am basically the go-between but good to know. They hadn’t specified before that it was only TOCs, ads, other
non-article type things. That does help. Still annoying for the users though I would think.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Beth<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:black">Beth Denker</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">E-Resource Licensing and Administrative Manager<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Colorado Alliance of Research Libraries<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">3801 E. Florida Ave., Suite 515<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Denver, CO 80210<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><a href="mailto:beth@coalliance.org"><span style="color:blue">beth@coalliance.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">303-759-3399 ext.100<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Karen Kunz <Karen.Kunz@oit.edu> <br>
<b>Sent:</b> Wednesday, April 24, 2019 2:30 PM<br>
<b>To:</b> Beth Denker <beth@coalliance.org>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> RE: PsycARTICLES on EBSCO problems with [Untitled] for article metadata<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi Beth,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Are they seeing [Untitled] for actual articles and not for things like the title page and TOC and ads? These are the types of PDFs I see when finding [Untitled] in any of the EBSCOhost databases.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Karen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#003769">Karen Kunz, MLS<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="color:#003769">Technical Services and Systems Librarian<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="color:#003769"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><b><span style="color:#003769">Oregon Institute of Technology<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#003769">3201 Campus Drive, Klamath Falls, OR 97601<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:karen.kunz@oit.edu"><span style="color:#003769">karen.kunz@oit.edu</span></a></span><span style="color:#003769"> | 541.885.1769 (office) | 541.885.1777 (fax)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#003769"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.oit.edu/libraries"><span style="color:blue">www.oit.edu/libraries</span></a></span><span style="color:#003769"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Beth Denker<br>
<b>Sent:</b> Wednesday, April 24, 2019 1:19 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] PsycARTICLES on EBSCO problems with [Untitled] for article metadata<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">One of our libraries has been having problems with some content from PsycARTICLES on the EBSCO platform. They are seeing [Untitled] come up for the article title for some of the articles in
<i>Review of General Psychology</i> and <i>Journal of Applied Psychology</i> but also sporadically in several other titles. We did open a ticket but after a few weeks of bugging EBSCO about it, they closed the ticket saying that they saw the problem but that
“it has been determined that current development plans do not include a change to this functionality”. If anyone else goes in and sees similar from their end, would you would open a ticket with
<span style="color:#1F497D"><a href="mailto:support@ebsco.com">support@ebsco.com</a></span>? Maybe the more tickets they have on this will get it fixed sooner rather than later.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you want to try to recreate on your end, I know that one of the screenshots they sent shows a Boolean search with Journal of Applied Psychology and it looks like a date range, but it is blurry and my eyesight is not what it once was.
Also, I would be interested to hear if others are having this issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Beth<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Beth Denker</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">E-Resource Licensing and Administrative Manager<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Colorado Alliance of Research Libraries<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">3801 E. Florida Ave., Suite 515<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Denver, CO 80210<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><a href="mailto:beth@coalliance.org"><span style="color:blue">beth@coalliance.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">303-759-3399 ext.100<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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