<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hi All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">One of our libraries has been having problems with some content from PsycARTICLES on the EBSCO platform. They are seeing [Untitled] come up for the article title for some of the articles in
<i>Review of General Psychology</i> and <i>Journal of Applied Psychology</i> but also sporadically in several other titles. We did open a ticket but after a few weeks of bugging EBSCO about it, they closed the ticket saying that they saw the problem but that
“it has been determined that current development plans do not include a change to this functionality”. If anyone else goes in and sees similar from their end, would you would open a ticket with
<span style="color:#1F497D"><a href="mailto:support@ebsco.com">support@ebsco.com</a></span>? Maybe the more tickets they have on this will get it fixed sooner rather than later.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you want to try to recreate on your end, I know that one of the screenshots they sent shows a Boolean search with Journal of Applied Psychology and it looks like a date range, but it is blurry and my eyesight is not what it once was.
Also, I would be interested to hear if others are having this issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Beth<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Beth Denker</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">E-Resource Licensing and Administrative Manager<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Colorado Alliance of Research Libraries<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">3801 E. Florida Ave., Suite 515<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Denver, CO 80210<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><a href="mailto:beth@coalliance.org"><span style="color:blue">beth@coalliance.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">303-759-3399 ext.100<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>