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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am so grateful to all who were willing to share their libguides for e-resources troubleshooting. At the request of many people, I am sharing my findings here for others to peruse. These are the links to guides that were shared with me
and that I have re-shared with permission. Some of them are “under construction” or a “work in progress” and others are amazingly detailed! This will help me go a long way to designing our own to meet the needs of our users.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">University of Kansas <span style="color:#1F497D"><a href="https://guides.lib.ku.edu/servicedesk/eaid">https://guides.lib.ku.edu/servicedesk/eaid</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Mercyhurst University </span><span style="color:#1F497D"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.mercyhurst.edu%2Ffriendly.php%3Fs%3Dtroubleshoot&data=02%7C01%7Cpwise%40mercyhurst.edu%7C746dd64ea4a2406a605208d6b14f45d1%7C0a32fa4871644ce7950e494a5217e97d%7C1%7C0%7C636891351391560815&sdata=DjGnf7CsvkSXcTo8oUjBF%2BHJMorNzzjaf8ICa4GnmX8%3D&reserved=0"><span style="color:#0563C1">https://library.mercyhurst.edu/friendly.php?s=troubleshoot</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Arthur Lakes Library </span><span style="color:#1F497D"><a href="http://libguides.mines.edu/offcampusaccess/troubleshooting">http://libguides.mines.edu/offcampusaccess/troubleshooting</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Wichita State</span> <a href="https://westernu.libguides.com/eresources_troubleshooting">
https://westernu.libguides.com/eresources_troubleshooting</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Windsor University</span> <a href="http://leddy.uwindsor.ca/access-librarys-resources-distance-education-students">
http://leddy.uwindsor.ca/access-librarys-resources-distance-education-students</a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal">Saginaw Valley State University <span style="color:black"><a href="https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrarysubjectguides.svsu.edu%2Ftriage&data=02%7C01%7Cbmjohns%40svsu.edu%7C55b5729f030a44e6b83308d6b14f8452%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636891352414016492&sdata=UPsA6WpIY%2B2fLu0hcQwMMhBwaBgR2NzX7HhBzL5zyIY%3D&reserved=0">http://librarysubjectguides.svsu.edu/triage</a></span><o:p></o:p></p>
<p class="MsoNormal">Colorado State University <a href="https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.colostate.edu%2Feresources&data=02%7C01%7CRerb%40flvc.org%7C0b02ad2396674d12c8a808d6b14f924d%7C60ebd441a2f94841802f22bf1380b4ae%7C0%7C0%7C636891352661133458&sdata=1tCq%2BgrEzD7X63gJ4lZqKmhP2XumlOsdqNPinRowidE%3D&reserved=0">
https://libguides.colostate.edu/eresources</a><o:p></o:p></p>
<p class="MsoNormal">Colorado College <a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcoloradocollege.libguides.com%2FElectronicResources&data=02%7C01%7Cdwesterfield%40coloradocollege.edu%7C092185390375463e42af08d6b1523e6d%7Ccfc7b13c12964387b3085de08fd13c99%7C1%7C0%7C636891364138578408&sdata=ZviexKzlfqzH46vvP%2FAsUTTrwSUffMtTJ2NX2JqILxw%3D&reserved=0">
http://coloradocollege.libguides.com/ElectronicResources</a><o:p></o:p></p>
<p class="MsoNormal">Cal State LA <span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666;background:white">
<a href="https://calstatela.libguides.com/erm">https://calstatela.libguides.com/erm</a> </span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you all have any more to share, please add to my list here!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-top:7.5pt"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#990000">Lindsey Lowry, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif;color:#51575B">Electronic Resources Librarian, University Libraries<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt"><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif;color:#51575B">Assistant Professor<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in">
<a href="https://www.ua.edu/"><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:maroon;text-decoration:none">The University of Alabama</span></a><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black"><br>
400 D-8 Gorgas Library<br>
Box 870266 <br>
Tuscaloosa, AL 35487 <br>
Phone </span><a href="tel:205-348-2501"><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black;text-decoration:none">205-348-2501</span></a><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black"><br>
</span><a href="mailto:lrlowry@ua.edu"><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black;text-decoration:none">lrlowry@ua.edu</span></a><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">
<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.ua.edu/"><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif;color:#990000;text-decoration:none"><img border="0" width="274" height="15" style="width:2.8541in;height:.1562in" id="Picture_x0020_1" src="cid:image001.gif@01D4E30F.6369CE00" alt="The University of Alabama"></span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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