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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">We’re currently experiencing issues accessing PubMed from everywhere -- on and off campus, mobile and desktop, logged in to MyNCBI (institutional account) and not; is
anyone else having this issue or have a good way to contact NLM? <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">This is happening with most articles but not all articles so I’m a bit confused as to what’s going on.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">To test, go to PubMed > search anything > click on a result > taken to error screen<o:p></o:p></span></p>
<p class="MsoNormal"><img width="677" height="305" id="Picture_x0020_2" src="cid:image002.png@01D4CDED.CE9D1010"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">See screen recording here:
<a href="https://drive.google.com/file/d/1IPwqXYMBkMPoLHHHwWD61_ChFRGcsN22/view">
https://drive.google.com/file/d/1IPwqXYMBkMPoLHHHwWD61_ChFRGcsN22/view</a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">I noticed that when logged in to MyNCBI that a filter pops up for Texas Woman’s University Libraries which takes me to articles that work properly. We’ve been having issues
with our link resolver lately so I’ve recently been messing around within MyNCBI and LinkOut, but I have not been making any changes to Filter settings.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">Any help or advice is appreciated!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">Kelsey
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Trebuchet MS",sans-serif">KELSEY KNESS, MLS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Collection Management & Resource Services (CMRS)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Blagg-Huey Library | Denton TX<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="210" height="48" id="Picture_x0020_1" src="cid:image001.png@01D4CDED.0FF25530" alt="email-signature"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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