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<p class="MsoNormal">Hello,<o:p></o:p></p>
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<p class="MsoNormal" style="border:none;padding:0in">If possible, I would like to post the following message. Please let me know if you have any questions:<o:p></o:p></p>
<p class="MsoNormal" style="border:none;padding:0in"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Oxford University Press is pleased to announce that we now provide usage statistics that are compliant with the COUNTER Code of Practice for Release 5.
<o:p></o:p></p>
<p class="MsoNormal">If you are a SUSHI user, you will need to request new SUSHI access credentials through the customer portal. You can access details on how to do this
<a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/COUNTER5_SUSHI_Setup_OUP.pdf">
here</a>. Apart from requesting new SUSHI credentials if applicable, you will not need to make any changes to your account.<o:p></o:p></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal">With the COUNTER 5 Release, you will notice that the Customer Portals for the Journals and Online Products have a new look and feel. When you first log-in, a prompt with a mini-tutorial will guide you through this new layout. Additionally,
you can navigate to the help section of the portal to access the mini-tutorial.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To assist with COUNTER 5 transition, we have created a <a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/COUNTER5_SUSHI_Setup_OUP.pdf">
frequently asked questions document</a> for your review. In addition, COUNTER has produced
<a href="https://www.projectcounter.org/wp-content/uploads/2018/03/Release5_Librarians_PDFX_20180307.pdf">
The Friendly Guide to Release 5 for Librarians</a>, which is an accessible introduction to the new reports.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any questions, please contact our customer support teams:
<o:p></o:p></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>Journals<o:p></o:p></b></p>
<p class="MsoNormal">Customers in North & South America <o:p></o:p></p>
<p class="MsoNormal">• Telephone: 1-800-852-7323<o:p></o:p></p>
<p class="MsoNormal">• Email: jnlorders@oup.com <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Customers in UK & Rest of World <o:p></o:p></p>
<p class="MsoNormal">• Telephone: +44 (0) 1865 353907<o:p></o:p></p>
<p class="MsoNormal">• Email: jnls.cust.serv@oup.com<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Online Products <o:p></o:p></b></p>
<p class="MsoNormal">Customers in North & South America <o:p></o:p></p>
<p class="MsoNormal">• Telephone: 1-800-334-4249 ext. 6484<o:p></o:p></p>
<p class="MsoNormal">• Email: oxfordonline@oup.com <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Customers in UK & Rest of World <o:p></o:p></p>
<p class="MsoNormal">• Telephone: +44 (0) 1865 353705<o:p></o:p></p>
<p class="MsoNormal">• Email: onlinesubscriptions@oup.com<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Valerie Faison</b><o:p></o:p></p>
<p class="MsoNormal">Marketing Manager, Institutional Marketing Operations | Oxford University Press<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:valerie.faison@oup.com"><span style="color:blue">valerie.faison@oup.com</span></a>
<o:p></o:p></p>
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