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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">We just had the same thing on our side here at McGill. We brought the issue to Elsevier and the access has been re-instated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F497D">Louis </span>
</b><span lang="FR-CA" style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Larrison, Stephanie<br>
<b>Sent:</b> December-12-18 09:54<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ScienceDirect access problems?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Just checking if anyone else out there having access problems with ScienceDirect? We can access the site, but it is not recognizing our entitlements so we are prompted for purchase. I also can’t get into the Admin Tool
even when I changed the password.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I’ve been on hold for a few minutes on the phone.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">~Stephanie Larrison<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Texas State University<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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