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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We suddenly noticed our EBSCOHost databases aren’t working (via proxy and via direct URL), which is rare for us. Anybody else getting this message?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span class="error"><span style="font-family:Symbol"><span style="mso-list:Ignore"><img width="15" height="15" src="cid:image001.gif@01D4775D.708A1B30" alt="*"><span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="error">We are unable to validate your login credentials. Please contact your institution for assistance. Please note, Referring URL authentication may have been prevented by antivirus or privacy control software.
[Authentication Error Code 103]<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I tried calling EBSCO but the line was busy, so I emailed a ticket in. I wanted to make sure this is on EBSCO’s side, and not some odd firewall problem that is local to my campus.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></p>
<p class="MsoNormal">Tutt Library, Colorado College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:blue">diane.westerfield@coloradocollege.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">(719) 389-6661<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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