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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Hi Bob,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">I’ve been able to reproduce the popup in Chrome on Windows 10, and found, accidentally, that if I reduce the width of the browser window the popup will disappear. That seems to
be the only way to get it to disappear. It is also claiming (correctly) that I’m authenticated by the University of Leeds, so there doesn’t seem to be any reason for it to have appeared in the first place.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">I’ve let Sage know what I’ve observed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Best wishes,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Trevor Hough<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">Trevor Hough</span></b><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">Subscriptions and E-resources Coordinator</span></b><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">Access and Acquisitions Team</span></b><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">Leeds University Library</span></b><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">0113 343 6313</span><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><a href="https://library.leeds.ac.uk"><span style="color:#0563C1">https://library.leeds.ac.uk</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">Twitter:
</span><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><a href="https://twitter.com/uollibrary"><span style="color:#0563C1">@UoLLibrary</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><img border="0" width="302" height="45" style="width:3.1458in;height:.4687in" id="x_Picture_x0020_1" src="cid:image002.jpg@01D472D0.B3BE1550" alt="library wordmark test"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">Brotherton Library</span><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">University of Leeds, Leeds LS2 9JT</span><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-family:"Calibri",sans-serif;mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="font-family:"Calibri",sans-serif;mso-fareast-language:EN-GB"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Bob Pearson<br>
<b>Sent:</b> 31 October 2018 03:06<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] SAGE Journals display of access options<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt">SAGE Publishing has made changes to the SAGE Journals platform and we are getting odd things happening, particularly with “Access Options”.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-NZ" style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ">Worst is a Safari on macOS user who gets the “Access Options” popup opening automatically and she can’t close it. When she clicks the X at top right, nothing happens and she cannot access articles. Anyone else getting
that?<span style="color:#1F497D"><o:p></o:p></span></span></p>
<p class="MsoPlainText"><span lang="EN-NZ"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ">Less important, I get the name of our university truncated as “The University of”. Below that is a wide coloured bar with nothing on it, which seems unintended (or daft, if intended) – see screen snippet below.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ">I have contacted SAGE.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ">thanks<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-NZ" style="font-size:9.0pt;mso-fareast-language:EN-NZ">Bob Pearson<br>
Digital Access Librarian<br>
The University of Auckland Library<br>
New Zealand</span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-NZ" style="mso-fareast-language:EN-NZ"><img border="0" width="1129" height="354" style="width:11.7604in;height:3.6875in" id="Picture_x0020_1" src="cid:image003.png@01D472D0.B3BE1550"></span><span lang="EN-NZ"><o:p></o:p></span></p>
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