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<p style="margin-top:0;margin-bottom:0">Still out here, though I did email support. Fingers crossed. </p>
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<p>Beth M. Johns, MLIS</p>
<p>E-Resources Librarian</p>
<p>Saginaw Valley State University</p>
<p>Melvin J. Zahnow Library<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Trisha Burr <tburr@macalester.edu><br>
<b>Sent:</b> Monday, October 15, 2018 10:47 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] [External] Re: Fwd: Infobase (Films on Demand) Service Advisory</font>
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<div dir="ltr">It's now working!
<div>I talked to support, others should try again. </div>
<div>It should be working for everyone now.</div>
<div>Thanks!</div>
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<div dir="ltr">On Mon, Oct 15, 2018 at 9:21 AM Allison Martel <<a href="mailto:amartel5@springfieldcollege.edu" id="LPlnk727949" class="OWAAutoLink" previewremoved="true">amartel5@springfieldcollege.edu</a>> wrote:<br>
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<div dir="ltr">FoD is working here, though the Admin portal is still down.
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<div>Alli</div>
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<div dir="ltr">On Mon, Oct 15, 2018 at 10:18 AM Peri, Nina M. <<a href="mailto:nperi@fairfield.edu" target="_blank" id="LPlnk114307" class="OWAAutoLink" previewremoved="true">nperi@fairfield.edu</a>> wrote:<br>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">It is working here as well.
<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">Nina<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Monotype Corsiva"; color:black">Nina Peri,</span><span style="font-size:11.0pt; font-family:"Monotype Corsiva"; color:black"> MSLS<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">Collection Development Librarian for Licensed Resources</span><span style="font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">Project Coordinator, DigitalCommons@Fairfield</span><span style="font-size:11.0pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">Fairfield University, DiMenna-Nyselius Library<u></u><u></u></span></b></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black"><a href="mailto:nperi@fairfield.edu" target="_blank" id="LPlnk499970" class="OWAAutoLink" previewremoved="true">nperi@fairfield.edu</a></span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">203-254-4000 ext. 2039<u></u><u></u></span></p>
<p class="x_MsoNormal"><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">Learn more about DigitalCommons@Fairfield
</span></i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrarybestbets.fairfield.edu%2Fdigitalcommons&data=02%7C01%7Cbmjohns%40svsu.edu%7C2ccd9a01c2e64f7fed3908d632ad3c5e%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752116959453860&sdata=uEK%2FQf%2BwROfe1hjiIIRyy1xbQyVRn%2F4LCOky2YT8K%2FY%3D&reserved=0" originalsrc="http://librarybestbets.fairfield.edu/digitalcommons" shash="U4OkTWhaMi0Cyg/+uar3SE0twwQgWxHdZKzxhcK61IaGwYNv57Oeh4TJtNcKsNPgIUZYOt5mc4XlygTEOVGDK2BiAuYnX+gW45FWp/x9kDj6thkwxE/puF1xBGtqV8TmeMcWUJnO7ATLqW0uN6QmiL4LvQPgwDKTJ0mWsPEtqKc=" target="_blank" id="LPlnk48997" class="OWAAutoLink" previewremoved="true"><i>here</i></a><b><u></u><u></u></b></span></p>
<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></b></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank" id="LPlnk279671" class="OWAAutoLink" previewremoved="true">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Wentz, Erin<br>
<b>Sent:</b> Monday, October 15, 2018 9:55 AM<br>
<b>To:</b> 'Beth M. Johns' <bmjohns@SVSU.edu>; Trisha Burr <<a href="mailto:tburr@macalester.edu" target="_blank" id="LPlnk551141" class="OWAAutoLink" previewremoved="true">tburr@macalester.edu</a>>; Melissa Belvadi <<a href="mailto:mbelvadi@upei.ca" target="_blank" id="LPlnk870613" class="OWAAutoLink" previewremoved="true">mbelvadi@upei.ca</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank" id="LPlnk9463" class="OWAAutoLink" previewremoved="true">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [External] Re: [Eril-l] Fwd: Infobase (Films on Demand) Service Advisory<u></u><u></u></span></p>
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<p class="x_MsoNormal"><u></u> <u></u></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">It is working for us this morning.
<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d">Erin<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1f497d"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank" id="LPlnk73844" class="OWAAutoLink" previewremoved="true">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Beth M. Johns<br>
<b>Sent:</b> Monday, October 15, 2018 9:45 AM<br>
<b>To:</b> Trisha Burr <<a href="mailto:tburr@macalester.edu" target="_blank" id="LPlnk970498" class="OWAAutoLink" previewremoved="true">tburr@macalester.edu</a>>; Melissa Belvadi <<a href="mailto:mbelvadi@upei.ca" target="_blank" id="LPlnk57958" class="OWAAutoLink" previewremoved="true">mbelvadi@upei.ca</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank" id="LPlnk716522" class="OWAAutoLink" previewremoved="true">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Fwd: Infobase (Films on Demand) Service Advisory<u></u><u></u></span></p>
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<p><span style="font-family:"Calibri",sans-serif; color:black">No access here. "</span><span style="color:black">HTTP Error 503. The service is unavailable."</span><span style="font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif; color:black"><u></u> <u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Beth M. Johns, MLIS<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">E-Resources Librarian<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Saginaw Valley State University<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Melvin J. Zahnow Library<u></u><u></u></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank" id="LPlnk82690" class="OWAAutoLink" previewremoved="true">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Trisha Burr <<a href="mailto:tburr@macalester.edu" target="_blank" id="LPlnk72842" class="OWAAutoLink" previewremoved="true">tburr@macalester.edu</a>><br>
<b>Sent:</b> Monday, October 15, 2018 9:41 AM<br>
<b>To:</b> Melissa Belvadi<br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank" id="LPlnk771935" class="OWAAutoLink" previewremoved="true">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Fwd: Infobase (Films on Demand) Service Advisory</span><span style="font-family:"Calibri",sans-serif; color:black">
<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"> <u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">Are folks still encountering issues with Films on Demand?
<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">It's still not working for us.<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">Trisha<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">On Wed, Oct 10, 2018 at 7:30 AM Melissa Belvadi <<a href="mailto:mbelvadi@upei.ca" id="LPlnk317192" target="_blank" class="OWAAutoLink" previewremoved="true">mbelvadi@upei.ca</a>>
wrote:<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:black">For those reporting loss of access to Films on Demand, note the advisory below.<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:black">I can confirm that we also still don't have access as of 8:30am Eastern time this morning.<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">Melissa Belvadi<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">Collections Librarian<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">University of Prince Edward Island<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><a href="mailto:mbelvadi@upei.ca" id="LPlnk857134" target="_blank" class="OWAAutoLink" previewremoved="true">mbelvadi@upei.ca</a> <img border="0" id="x_m_1898237187552288886m_3792652138794233814_x0000_i1026" style="user-select: none;" src="https://library.upei.ca/sites/library.upei.ca/files/1x1.png?utm_source=MelissaEmail&utm_medium=email&utm_term=signature&utm_campaign=emailopened"> </span><span style="font-size:9.5pt; font-family:"Calibri",sans-serif; color:black">902-566-0581</span><span style="font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">my <a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.google.com%2Fcalendar%2Fembed%3Fsrc%3Dmbelvadi%2540upei.ca%26ctz%3DAmerica%2FHalifax%26mode%3Dweek&data=02%7C01%7Cbmjohns%40svsu.edu%7C2ccd9a01c2e64f7fed3908d632ad3c5e%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752116959463864&sdata=Pm61VKLE3R3PVUGkwDGg8UZS7uzSEZQK%2B0%2B%2Fxx7r9TM%3D&reserved=0" originalsrc="http://www.google.com/calendar/embed?src=mbelvadi%40upei.ca&ctz=America/Halifax&mode=week" shash="XWJuJDE9E2fKn2EFgaySEDJFu/Q0qha/2mSYwj3MhsvBGaRUhucnLsBkwcPt+SD3X9S7OpOGWgQheUgCJyxUPKhxrNp5SYBxE61OBHw3WSqVy7Vqqi8txzAGf1FvtB1g2gzj6HUDBfAaxkq3U4MQtttiC3fhB2qidJcz2iwZN6M=" id="LPlnk257364" target="_blank" class="OWAAutoLink" previewremoved="true"><span style="font-family:"Arial",sans-serif; color:#1155cc">public calendar</span></a><u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmbelvadi.youcanbook.me%2F&data=02%7C01%7Cbmjohns%40svsu.edu%7C2ccd9a01c2e64f7fed3908d632ad3c5e%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752116959473869&sdata=XcMnPcvz0glDaxNB9PX31CrcQxHBBHLWtIQ8EWBbJfg%3D&reserved=0" originalsrc="https://mbelvadi.youcanbook.me/" shash="vi6rutgNmb0Luf/sp5JFBdveNydumJ2Fb1fHZW9pW6fl5KQnKkydml1f3NdZYyeuPYFT7ghvq2tcwZaPeypn5SS63UGs2nzDSSoRMX4qpIfnfaRtET/aTaOHwlgsHq8D7VJ7lsFJD3IXsW2SBidnanFeCe1lLCjMsxkfSJX5W+8=" id="LPlnk913099" target="_blank" class="OWAAutoLink" previewremoved="true">Make
an appointment</a><u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><u></u> <u></u></span></p>
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<p class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif; color:black">---------- Forwarded message ----------<br>
From: <b>Infobase</b> <<a href="mailto:Email-Manager@email.infobaselearning.com" id="LPlnk300978" target="_blank" class="OWAAutoLink" previewremoved="true">Email-Manager@email.infobaselearning.com</a>><br>
Date: Tue, Oct 9, 2018 at 4:48 PM<br>
Subject: Service Advisory<br>
To: Melissa Belvadi <<a href="mailto:mbelvadi@upei.ca" id="LPlnk140702" target="_blank" class="OWAAutoLink" previewremoved="true">mbelvadi@upei.ca</a>><u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"><img border="0" id="x_m_1898237187552288886m_3792652138794233814_x0000_i1027" style="user-select: none;" src="https://9d4aa9.efeedbacktrk.com/frjqhtptgrzwhfsfwbrfhwrqdtwblycqcbntjjfshqbjqj_jmjrrnmrqmwbvjnbbttqn.gif"><u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:1.0pt">We are working to restore service as soon as possible.<u></u><u></u></span></p>
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<p><b><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#666666">Trisha Burr</span></b><span style="font-size:9.5pt; font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#999999">Electronic Resources Librarian</span><span style="font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#999999">DeWitt Wallace Library</span><span style="font-size:9.5pt; font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#999999">651-696-6749 |
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tburr@macalester.edu</a></span><span style="font-size:9.5pt; font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#999999">1600 Grand Avenue</span><span style="font-size:9.5pt; font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
<p><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#999999">Saint Paul, MN 55105 USA</span><span style="font-size:9.5pt; font-family:"Calibri",sans-serif; color:black"><u></u><u></u></span></p>
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Erin Wentz<br>
<i>Electronic Resources Librarian, Assistant Professor</i><br>
Library and Learning Resources<br>
<b>MCPHS University</b><br>
179 Longwood Avenue | Boston MA 02115<br>
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<p style="margin-bottom:10px; line-height:1"><span style="font-size:12px; font-weight:bold">Allison Martel</span>
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Digital Technologies Librarian</span></p>
<p style="margin-bottom:10px; line-height:1"><span style="font-size:12px; font-weight:normal">Springfield College</span><br>
<span style="font-size:12px; font-weight:normal">Office of Library Services</span></p>
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<span style="font-size:10pt; font-family:Arial; color:rgb(102,102,102); background-color:transparent; font-weight:700; vertical-align:baseline; white-space:pre-wrap">Trisha Burr</span></p>
<p style="line-height:1.2; margin-top:0pt; margin-bottom:0pt"><font color="#999999" face="Arial"><span style="font-size:13.3333px; white-space:pre-wrap">Electronic Resources Librarian</span></font></p>
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