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<p class="MsoNormal"><span style="font-family:"Lato",sans-serif;color:#1F497D">Yes, it’s down for all customers. From Infobase last night:<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#777777"><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2Fkvrtmwzwdfkjmghgjrfgmjftlwjrqpbtbrswvvghmtrvlv_lkwgzmjghwrmjghmkwwzg.html&data=02%7C01%7Cdaniel.michniewicz%40senecacollege.ca%7C4058934fb528435a9c2908d62e3ef9e4%7Ceb34f74a58e74a8b9e59433e4c412757%7C0%7C0%7C636747245361838825&sdata=14rR3Ojf02XiJY8QKUTVJOb23UsR%2BmWWdCmLr7wviHM%3D&reserved=0" target="_blank"><span style="color:#777777;text-decoration:none">STREAMING
 VIDEO, DATABASES + eBOOKS</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:18.0pt"><span style="font-size:13.5pt;font-family:"Arial",sans-serif"><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2Fjvjsjcpcqfhwjdrdwtfdjwfsbcwtknzsztmcvvdrjstvbm_lkwgzmjghwrmjghmkwwzg.html&data=02%7C01%7Cdaniel.michniewicz%40senecacollege.ca%7C4058934fb528435a9c2908d62e3ef9e4%7Ceb34f74a58e74a8b9e59433e4c412757%7C0%7C0%7C636747245361848839&sdata=K8N6nLZTuIsAtAWqynHXSe6W1cA9igks1oB85bGNtU0%3D&reserved=0" target="_blank"><span style="color:#777777;text-decoration:none">Facts
 On File / Chelsea House / Bloom’s / The World Almanac</span><sup><span style="font-size:8.5pt;color:#777777;position:relative;top:-4.0pt;mso-text-raise:4.0pt;text-decoration:none">®</span></sup><span style="color:#777777;text-decoration:none"> / Ferguson’s
 / Films On Demand / Learn360 / The Mailbox</span><sup><span style="font-size:8.5pt;color:#777777;position:relative;top:-4.0pt;mso-text-raise:4.0pt;text-decoration:none">®</span></sup></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777">Infobase sites are currently down. Our Technical Specialists are working to resolve this issue and restore your service as quickly as
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We sincerely apologize for any inconvenience that this may have caused you and thank you for your patience and understanding.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:11.25pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#535C5F">This email was sent by:<br>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Andrea Rodgers<br>
<b>Sent:</b> Wednesday, October 10, 2018 8:13 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Films on Demand down?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We can’t connect to our Films on Demand site. I also can’t connect to our admin portal for it. Even when I try to visit the FOD Support page, this is what loads (see attached).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Anyone else experiencing this? It looks like we lost access around 7:30ish last night.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Best,<br>
Andrea<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Corbel",sans-serif">----------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">Andrea D. Rodgers, MSLIS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">Assistant Professor & Reference Librarian</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">E-Resources/Website</span><i><o:p></o:p></i></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">Liaison to Workforce Development & Community Education<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">The Learning Commons @ Delaware County Community College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">Media, PA 19063<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">Ph. 610-359-5249<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif">Make a research appointment at
</span><a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdccc.libcal.com%2Fappointments%2Farodgers&data=02%7C01%7Cdaniel.michniewicz%40senecacollege.ca%7C34e1f649541544d3a09d08d62ea9b094%7Ceb34f74a58e74a8b9e59433e4c412757%7C0%7C0%7C636747703685694644&sdata=EuKTCaiGsNwByK9bLlNGPlM%2FxymlMRFE4fqWb8VTDOw%3D&reserved=0"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">https://dccc.libcal.com/appointments/arodgers</span></a><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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