<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;" dir="ltr">
<p style="margin-top:0;margin-bottom:0">Someone else here gathers our usage, but I see that we had quite a drop in August (0 searches).</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">However, I did just correct a problem we had between Cochrane and our proxy setting about week ago. Weirdly, no one reported not being able to access anything, until one of our staff needed to fill an interloan request
and couldn't get to the full text -- then I was made aware of the problem. </p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">But yes, only 28 searches in July, 0 in August compared to last year with 63 in July and 290 in August (why it was that high in August, I'm not sure, but now I feel I need to re-check the numbers!). I haven't seen the
September numbers yet. </p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">Hmmm . . . . I think I will report it too. Thank you for the heads up! </p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<div id="Signature">
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;">
<p>Beth M. Johns, MLIS</p>
<p>E-Resources Librarian</p>
<p>Saginaw Valley State University</p>
<p>Melvin J. Zahnow Library<br>
</p>
</div>
</div>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Remy, Charlie <Charlie-Remy@utc.edu><br>
<b>Sent:</b> Wednesday, October 10, 2018 3:21 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Cochrane Library Missing Usage Data?</font>
<div> </div>
</div>
<meta content="text/html; charset=utf-8">
<meta name="x_Generator" content="Microsoft Word 15 (filtered medium)">
<div lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="x_WordSection1">
<p class="x_MsoNormal"><span style="font-family:Helvetica">Hi All,</span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica">I’m wondering if any libraries subscribing to Wiley’s Cochrane Library have noticed dramatically lower to no usage statistics over the past few months after the platform changed?
</span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica">Our August and September usage is zero according to the usage report yet I know the database is used regularly by our students and faculty. So it’s highly unlikely that the usage data is accurate.
</span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica">I’ve reported the problem to Wiley but wanted to know if other libraries are also experiencing it.
</span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"><br>
Thanks in advance. </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica">Charlie</span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="x_MsoNormal"><span style="font-family:Helvetica; color:black">Charlie Remy<br>
Associate Professor <br>
Electronic Resources and Serials Librarian<br>
University of Tennessee at Chattanooga Library<br>
UTC-Dept 6456<br>
600 Douglas St.<br>
Chattanooga, TN 37403<br>
<a href="mailto:charlie-remy@utc.edu" target="_blank" id="LPlnk335188" class="OWAAutoLink" previewremoved="true"><span style="color:blue">charlie-remy@utc.edu</span></a><br>
Tel. <a href="tel:423-425-4470" target="_blank" id="LPlnk266639" class="OWAAutoLink" previewremoved="true"><span style="color:blue">423-425-4470</span></a></span></p>
<p class="x_MsoNormal"> </p>
</div>
</div>
</div>
</div>
</body>
</html>