<div dir="ltr">We are new subscribers to PrepSTEP for Colleges & Universities, and I am having difficulty getting it to work correctly. I have tickets open with the vendor, but sometimes the hive mind is more helpful (and certainly quicker).<div><br></div><div><div>Has anyone on the list set this product up to work with EZProxy, and are there any special tips? The stanza is already in our config file, and we are being correctly recognized. However, the product requires users to create a personal login. This continually freezes up in both Chrome and Firefox.</div><div><br></div><div>Thanks in advance for any guidance you can provide.</div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Lisa Wallis, </span><span style="font-size:10pt;font-family:Arial;color:rgb(0,74,152);background-color:rgb(255,255,255);font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Acting Dean of Libraries</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,74,152);background-color:rgb(255,255,255);font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">eResources & Systems Librarian / Associate Professor</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,74,152);background-color:rgb(255,255,255);font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"></span><span style="font-size:10pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"></span><span style="font-size:9pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"> </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Ronald Williams Library<br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Northeastern Illinois University</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">5500 North St. Louis Avenue, Chicago, IL 60625</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Phone: (773) 442-4571</span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Library Administration: (773) 442-4470</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:#004a98;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="https://neiu.edu/" style="text-decoration:none" target="_blank"><span style="font-size:10pt;font-family:Arial;color:#1155cc;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline"><img src="https://lh6.googleusercontent.com/D2sbVgebsHWtpEAd_5HVeKeVWxPauH9kVssIJtAAGwex-KmEfGCTLLz3cEga2ojEjJaUmR7HO943u31tdcy6vJ3E0I8coGTZBLvVYCMbbRR3jktE2Zlr5eunG_fZCEpVFZ-1HUY" style="border:none" alt="NEIU_150_logo.png" width="274" height="52"></span></a></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="https://campaign.neiu.edu/" style="text-decoration:none" target="_blank"><span style="font-size:10pt;font-family:Arial;color:#1155cc;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline"><img src="https://lh6.googleusercontent.com/CqIvTfa9fPivv5KU4sLrB1LoV3NH-fbDT1o_r9DWior_Fb61LwhnOjJ40sliwIDEycP9StEUppOuiXR279qEdLtRshA7-zdOd5fb2UxUpafhhdNEjTP8DJJh-7w5gEtgH0pUZ6o" style="border:none" alt="mail_TL_art.png" width="151" height="33"></span></a></p><br><a href="https://neiu.edu/" style="text-decoration:none" target="_blank"><span style="font-size:10pt;font-family:Arial;color:#1155cc;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline"></span></a></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>