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<p class="MsoNormal">For the list archives and anyone currently interested, this problem with our “group pass” NYT.com access was resolved by following the steps below, which we’ve added to a relevant libguide for future reference. Thanks to Jason Bernard
at Brandeis International School of Business for suggesting this solution, and also the NYT educational representatives were pretty quick to follow up with useful assistance.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">1. Navigate to <a href="http://accessnyt.com">accessnyt.com</a> (from on campus, because NYT has our IP addresses on file)<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal">2. Search for / Select the name of your institution<br>
<br>
You will be redirected to the NYT welcome page.<br>
<br>
3. Click "Already have an account? Log in here"<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">4. Log in with <b>existing </b>NYT username (educational institution email) and password<br>
<br>
Once completed, digital access will be restored and the user may navigate directly to
<a href="http://nytimes.com">nytimes.com</a> from any web-enabled device (the person won't need to repeat this process for another year).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">###<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Theresa Arndt</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Library & Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Dickinson College</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">717-245-1750</span><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:arndtt@dickinson.edu"><span style="color:blue">arndtt@dickinson.edu</span></a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Arndt,Theresa<br>
<b>Sent:</b> Friday, September 21, 2018 11:29 AM<br>
<b>To:</b> 'eril-l@lists.eril-l.org' <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] problem with NYT.com group pass access<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’ve had a campus site-license to NYT.com for several years, and this is a new problem. A long-time user tried to re-register for his annual group pass. His login with his college credentials appears to work fine. But he keeps getting
challenged with a message that he has “exceeded his 5 free articles”. Those of us trying to trouble-shoot already have current individual accounts, so it’s difficult to replicate. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve written to our educational accounts contact at NYT.com, but in the meantime, anyone else having this problem or have any tips to solve it?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">- Thanks, Theresa<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Theresa Arndt, MLS<o:p></o:p></p>
<p class="MsoNormal">Associate Director for Library Resources and Administration <o:p>
</o:p></p>
<p class="MsoNormal">Library and Information Services<o:p></o:p></p>
<p class="MsoNormal">Dickinson College<o:p></o:p></p>
<p class="MsoNormal"><span lang="IT">P.O. Box 1773<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT">Carlisle, PA 17013<o:p></o:p></span></p>
<p class="MsoNormal">voice: 717-245-1750<o:p></o:p></p>
<p class="MsoNormal">fax: 717-245-1439<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:arndtt@dickinson.edu"><span style="color:blue">arndtt@dickinson.edu</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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