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<p class="MsoNormal">We’ve had a campus site-license to NYT.com for several years, and this is a new problem. A long-time user tried to re-register for his annual group pass. His login with his college credentials appears to work fine. But he keeps getting
challenged with a message that he has “exceeded his 5 free articles”. Those of us trying to trouble-shoot already have current individual accounts, so it’s difficult to replicate. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve written to our educational accounts contact at NYT.com, but in the meantime, anyone else having this problem or have any tips to solve it?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">- Thanks, Theresa<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Theresa Arndt, MLS<o:p></o:p></p>
<p class="MsoNormal">Associate Director for Library Resources and Administration <o:p>
</o:p></p>
<p class="MsoNormal">Library and Information Services<o:p></o:p></p>
<p class="MsoNormal">Dickinson College<o:p></o:p></p>
<p class="MsoNormal"><span lang="IT">P.O. Box 1773<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT">Carlisle, PA 17013<o:p></o:p></span></p>
<p class="MsoNormal">voice: 717-245-1750<o:p></o:p></p>
<p class="MsoNormal">fax: 717-245-1439<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:arndtt@dickinson.edu"><span style="color:blue">arndtt@dickinson.edu</span></a><o:p></o:p></p>
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