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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Quick confirmation – the phrase search is also returning articles in Summon (over 24,000 articles in our instance).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Thanks for this heads up, Melissa, I’ll be emailing Gale as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Mandi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Mandi Schwarz<br>
</span><span lang="EN-US" style="font-size:9.0pt;font-family:"Calibri",sans-serif">Library Technical Assistant – Electronic Resources | 250-960-6455 |
<a href="mailto:Mandi.Schwarz@unbc.ca">Mandi.Schwarz@unbc.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;font-family:"Calibri",sans-serif">University of Northern British Columbia | 3333 University Way; Prince George, BC; V2N4Z9<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Gratefully acknowledging that we live and work in the unceded traditional territory of the Lheidli T’enneh.</span></i><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></i></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Melissa Belvadi<br>
<b>Sent:</b> September 17, 2018 6:17 AM<br>
<b>To:</b> eril-l <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Gale/EBSCO EDS customers, please tell Gale to fix this problem<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">If you have enabled Gale metadata "databases" in your EBSCO EDS profile, this is of relevance to you.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">When Gale provides the metadata to EBSCO, they prefix the abstract with the following message, which is of great confusion to users, especially given that we actually have customlinks to lead
them, properly-proxied, to the full text:<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">To purchase or authenticate to the full-text of this article, please visit this link:
<a href="http://onlinelibrary.wiley.com/doi/10.1111/vsu.12355/abstract">http://onlinelibrary.wiley.com/doi/10.1111/vsu.12355/abstract</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">[obviously the DOI changes per article]<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">You can actually just put that "to purchase..." phrase right into an EDS keyword search to see it for yourself, because it is literally in the abstract. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">When I contacted Gale about this, I got this reply:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">"Our development team has responded back regarding the inclusion of the "To purchase or authenticate to the full-text of this article, please visit this link" line. They have stated that it is
necessary to include this line and they cite that it is company policy to do so. We apologize for any inconvenience. Please contact us back should you have further questions or concerns. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I have complained further that this is an unnecessary policy because other third party indexers don't include this with their Wiley citations, and at minimum it should be provided in a different
metadata field, as it does not belong at the front of the abstract (at best it should be completely eliminated).<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">But we need more than just my voice to get Gale to change their mind about this because apparently my own complaint went pretty high before it came back with that statement.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">If you agree with me that this should be changed, I urge you to contact your Gale "customer success manager" to add your voice to mine about it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">By the way, it's entirely possible that this is in other discovery services as well, but I have no way to check that. Summon users might also have reason to get involved.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thanks all, for your consideration of this request.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal">Melissa Belvadi<o:p></o:p></p>
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<p class="MsoNormal">Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">University of Prince Edward Island<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:mbelvadi@upei.ca" target="_blank">mbelvadi@upei.ca</a> 902-566-0581<o:p></o:p></p>
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<p class="MsoNormal">my <a href="http://www.google.com/calendar/embed?src=mbelvadi%40upei.ca&ctz=America/Halifax&mode=week" target="_blank"><span style="font-family:"Arial",sans-serif;color:#1155CC">public calendar</span></a><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://mbelvadi.youcanbook.me/" target="_blank">Make an appointment</a><o:p></o:p></p>
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