<div dir="ltr">Dear Eril-L,<div>Thank you so much for all the replies. I am a cataloger and a serials librarian who has a long history of cataloging and subscription management, but my current employer lacks anyone working on our library's systems and this is not likely to change. So, this task has fallen to me. To better my performance, I've read every book and article on electronic resource management that I can get my hands on, and while all these explain the subscribing and licensing end of things, there is very little treatment given to the tech side. I have been looking for a learning environment that will teach ERM--specifically the tech portion-- as a post Master's certificate or something, but it appears our library schools do not supply this education. This is a notion supported by my own searching and by several comments from readers of this listserv made in reply to my post. One person wrote that electronic resources are "just not taught" in MLIS programs today, which was echoed by a respondent who is currently in an MLIS program. It was stated that the course in collection development mentions acquiring and negotiation of licenses, but the program does not include any information on the technical side. A student would need to include taking courses from the CS or IT areas.</div><div>My basic question was to what discipline or field do the concepts I'm working with belong, meaning what program or class should I be searching for to enroll in or take that will have a learning outcome of my being able to more easily navigate the technical connectivity, accessibility, and authentication issues for proxied electronic resources. I've taken courses in computer science (programming, etc) through local colleges or library organizations, but the topics have not really been applicable to what I have been encountering in my work. </div><div>There were 11 respondents and I will summarize their comments here: </div><div><br></div><div>The terms and concepts on my list aren't really computer science. They more appropriately belong to the field Information Technology, which has "grown into a field with increasingly less and less overlap with computer science". Specifically, the items on my list relate to computer networking, with the distinction of being networking technologies (as opposed to networking theory). Other ways that this was phrased was "network systems", "network architecture", "network engineering", and "IT security". I was told that for most of my list, I need someone who "speaks network systems in IT". A couple of respondents offered options. These include exploring the networking courses available at <a href="http://coursera.org">coursera.org</a> or <a href="http://lynda.com">lynda.com</a> (from LinkedIn; you can start with 1 free month; search "networking" in the search box).</div><div><br></div><div>In addition, some respondents began adding things to my list, including OpenURL resolvers, link resolvers, federated ID, SSO, SAML, data loads and FTP, and API.</div><div><br></div><div>Thank you again to everyone who replied. I really appreciate you taking the time. If anyone has any other suggestions for education opportunities in networking that would provide a librarian with the skills needed to manage the tech side of ERM, please send these to me at <a href="mailto:serialscreed@gmail.com">serialscreed@gmail.com</a>.</div><div>Sincerely,</div><div>Carissa</div><div>Catalog and Serials Librarian</div><div><br></div><div><br></div><div><br></div><br><div class="gmail_quote"><div dir="ltr"><br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>here's my list. </div><div><br></div><div><p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">TLS protocol</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Cipher suite</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Encryption ciphers</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Security certificate</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">SSL certificate</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Stanza</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">OpenSSL install</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">RedHat5.11-Redhat 6+</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Comodo</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Handshake failure</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">SSL routine</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Misconfiguration / mismatch</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">SSL certificate mismatch error</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">SSL_host_replace rewrite</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Library’s security certificate and vendor’s security certificate</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">DNS servers</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">DNS issue on your side</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Resolving from your server and from remote DNS servers</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Wildcard DNS</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Local DNS not configured properly</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Local DNS should resolve like this….</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Broadcasting IP</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">FQDN</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Nslookup commands</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Non-authoritative answer</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Canonical name</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">IP blocked or filtered by internal firewall or network</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">AES128-SHA</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">TLS_RSA_WITH_AES_128_CBC_SHA</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Does Vendor have IP addresses AND is recognizing us as a
subscriber?</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Firewall</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">“Firewall that may be changing incoming traffic to an IP
range not listed within our subscription ranges”</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">http vs https</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">“Your connection is not private” message ; Privacy error
; NET:ERR_CERT_COMMON_NAME_INVALID</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Proxy Syntax 0- and
“-“ vs. “.” As in <span class="m_2260079618187960130m_172909476542843665gmail-MsoHyperlink" style="color:rgb(5,99,193);text-decoration-line:underline"><a href="https://0-search.ebscohost.com.libraryname.edu" style="color:rgb(5,99,193)" target="_blank">https://0-search.ebscohost.com.libraryname.edu</a></span>
vs <span class="m_2260079618187960130m_172909476542843665gmail-MsoHyperlink" style="color:rgb(5,99,193);text-decoration-line:underline"><a href="https://0-search-ebscohost-com.libraryname.edu" style="color:rgb(5,99,193)" target="_blank">https://0-search-ebscohost-com.libraryname.edu</a></span>
</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">"Domain in conjunction with proxy syntax, appearing after
resource information"</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Host name</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Network administrators </p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">IP address</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Proxy server</p>
<p class="m_2260079618187960130m_172909476542843665gmail-MsoNoSpacing" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Network security</p></div></div>
</blockquote></div>
</blockquote></div></div>