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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Hi Diane,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">I’m seeing this message late, but I’ve encountered this exact issue with Newsbank. Last summer Newsbank put blocks on our proxy IP twice within a one-month span.
In both cases we were able to get the blocks lifted; the library was able to identify that the heavy usage was from faculty members conducting summer research. In neither case did the usage fall under the umbrella of data mining or any other type of unacceptable
use as defined by our license agreement. I had multiple conversations with several rungs of Newsbank management, the only outcome of which was Newsbank offering to create a cloned sandbox environment for data mining (again, not what our faculty members were
attempting to do) and quoting the library a significant cost for this service. That was never going to be a viable option, however, we were able to work directly with the faculty and identify alternate data sources for their research.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">-------------------------------------------------------------<br>
Michael Fernandez<br>
Electronic Resources Librarian<br>
American University Library<br>
4400 Massachusetts Avenue NW<br>
Washington, DC 20016<br>
202-885-3203<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> Thursday, August 02, 2018 3:22 PM<br>
<b>To:</b> eril-l <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Newsbank Access World News block from excessive usage - anybody else running into this?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We’re having a problem with Access World News from Newsbank. Users have triggered an IP block on our library server IP address twice this summer and Newsbank isn’t clearing
this second occurence. We’re pretty sure the usage is from legitimate patrons doing legitimate research. Although in one case it may be getting into “data mining” territory.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The block is solely on our proxy server IP address. So it blocks our default proxied links and keeps (authorized) off-campus users from getting in. However, a direct link from
a campus IP can still get in. Since our e-resource links default to proxy and we have many authorized users off-campus during the summer, this block punishes a number of people who have nothing to do with the student conducting heavy-duty research.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Anybody else run into this? I’ve not experienced this kind of issue before.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Tutt Library, Colorado College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">(719) 389-6661<o:p></o:p></span></p>
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