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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Sunshine,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yes, I got the idea of eresolve from you from the workshop you did at ER&L! I was one of the attendees
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I love the positive spin. In my case, I am trying to encompass more than just access issues at this point.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks to all for the excellent feedback. Definitely gave me lots of options to think about. Since it is just me that does it all, I am thinking something like
collections@ might be best.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Jennifer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Sunshine Carter [mailto:scarter@umn.edu]
<br>
<b>Sent:</b> Wednesday, June 20, 2018 5:33 PM<br>
<b>To:</b> Jennifer Hill<br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] alias for e-resource email address<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We primarily use:<o:p></o:p></p>
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<p class="MsoNormal">eresolve for troubleshooting<o:p></o:p></p>
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<p class="MsoNormal">ermumtc for giving to vendors<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">emanage is an old one we are slowing phasing out in favor of eresolve<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">SJC<o:p></o:p></p>
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<o:p></o:p></p>
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<p class="MsoNormal">--<o:p></o:p></p>
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<p class="MsoNormal">Sunshine J. Carter<o:p></o:p></p>
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<p class="MsoNormal">Electronic Resources Librarian & ERM Unit Manager<o:p></o:p></p>
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<p class="MsoNormal">University of Minnesota Libraries<o:p></o:p></p>
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<p class="MsoNormal">309 19th Avenue S.<o:p></o:p></p>
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<p class="MsoNormal">Minneapolis, MN 55455<o:p></o:p></p>
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<p class="MsoNormal">Tel: 612-625-5615<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:scarter@umn.edu" target="_blank">scarter@umn.edu</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Jun 20, 2018 at 1:24 PM, Jennifer Hill <<a href="mailto:jennifer.hill@jhu.edu" target="_blank">jennifer.hill@jhu.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hello,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We are creating a new email inbox for managing vendor correspondence, which will include ordering, licensing, trouble tickets, etc. I am having a hard time thinking of a generic
enough name that covers all of these things. I am a the only librarian that covers e-resources for this online college. I am hoping that having this separate inbox will help me manage all of the vendor tickets better and then reference staff can also login
to this account to see outstanding issues that are in process.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I can think of troubleshooting naming options, such as
<a href="mailto:eresolve@xxx.edu" target="_blank">eresolve@xxx.edu</a>, but I want it to be more all-encompassing.
<a href="mailto:eresources@xxx.edu" target="_blank">eresources@xxx.edu</a> seems funny to me because our entire library is only e-resources.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am curious to hear from others!<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If you have one of these accounts, what is the name of your email address?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks in advance,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Jennifer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Jennifer Hill<br>
Distance Education Librarian/Electronic Resources Manager<br>
Excelsior College Library<br>
c/o JHU Sheridan Libraries/ELP<br>
5801 Smith Ave. McAuley Bldg, Ste. 310<br>
Baltimore, MD 21209<br>
410-735-4202</span><span style="color:#888888"><br>
<a href="mailto:Jennifer.hill@jhu.edu" target="_blank">Jennifer.hill@jhu.edu</a> <o:p>
</o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
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<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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