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<p style="margin-top:0;margin-bottom:0"><i style="font-size: 12pt; font-family: Calibri, Helvetica, sans-serif;">Emerging Technologies, Evolving Professionals:Change Management Practices for Library Systems and Technologies</i><br>
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<div><span style="font-size:12pt">Upcoming LITA title (2019)</span><br>
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<div><span style="font-size:12pt">By Courtney McAllister</span><br>
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<div><b>Submission Deadline: June 15, 2018</b></div>
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<div><b>Decisions Announced: July 1, 2018</b></div>
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<div>Do you have first-hand experience managing technology changes at a museum, archive, or public/academic/special/law/corporate/military/medical library? A technology change could be an intimidating project, like an ILS migration or makerspace launch, or
something a bit more subtle, like introducing a new chat widget at the reference desk. Please consider submitting a brief write-up of your experience to enrich an upcoming LITA guide.</div>
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<div>As we all know, library systems and technologies are evolving rapidly, but maintaining one’s technical skill set is not enough to successfully organize and implement change. Information professionals must also develop techniques that enable them to navigate
the intricate interplay of human anxieties, perceptions, expectations, and mental models that accompany technological change. This guide is designed to equip new and seasoned practitioners with the strategies they need to master interpersonal and technical
interdepencies. </div>
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<div>“Notes from the Field” segments will integrate a diverse range of condensed case studies into the guide’s core chapters. These brief, first-hand experiences will address the following topics (please focus on either 1, 2, or 3):</div>
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<div><span style="font-size:12pt">1. </span><span style="font-size:12pt">The role of change agents in technology change. Specifically,</span><br>
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<div><span style="font-size:12pt"><u>a) Your experience hiring a change agent to introduce or implement a technology change...</u></span><br>
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<div><span style="font-size:12pt">What was the catalyst for the change agent?</span><br>
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<div><span style="font-size:12pt">What traits did you look for in a prospective change agent?</span><br>
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<div><span style="font-size:12pt">How did other staff respond?</span><br>
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<div><span style="font-size:12pt">What worked/didn’t work?</span><br>
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<div><span style="font-size:12pt">Was the technology change successful?</span><br>
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<div><span style="font-size:12pt">If you started the process from scratch, what would do you differently?</span><br>
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<div><u>b) Your experience fulfilling the role of a technology change agent...</u></div>
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<div><span style="font-size:12pt">How did other staff respond?</span><br>
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<div><span style="font-size:12pt">What strategies did you employ to adapt?</span><br>
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<div><span style="font-size:12pt">What worked/didn’t work?</span><br>
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<div><span style="font-size:12pt">Was the technology change successful?</span><br>
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<div><span style="font-size:12pt">If you started the process from scratch, what would you differently?</span><br>
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<div>2. The role of assessment in technology change. Specifically,</div>
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<div>What assessment strategies have worked/not worked for you.</div>
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<div>What questions have you asked to guide your assessment of how technologies are operating within your organization?</div>
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<div>How have you determined technology needs at your organization? </div>
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<div>How have you evaluated potential technology changes?</div>
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<div>3. Socializing technology changes among end users. Specifically,</div>
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<div>How have you promoted or announced an upcoming technology change to end users?</div>
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<div>How did you gather feedback?</div>
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<div>How did you respond to user feedback?</div>
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<div>What surprised you most about user reactions?</div>
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<div>Please write a brief (1,000 words max) summary of your experience(s) with any ONE of the above topics, and submit for consideration by
<b><span style="background-color:rgb(255,255,0)">June 15, 2018</span></b></div>
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<div>Please send an email with your submission and contact information to cmcallis@citadel.edu <span style="font-size:12pt">Use of the following subject line is strongly encouraged: LITA Case Study, YOUR NAME </span></div>
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<div>Notification emails will be sent by <b><span style="background-color:rgb(255,255,0)">July 1, 2018</span></b></div>
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<div>Thank you very much! </div>
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<div>Sincerely,</div>
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<div>Courtney McAllister</div>
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<p class="x_x_MsoNormal"><b><span style="font-size:12.0pt">CPT Courtney R. McAllister</span></b><span style="font-size:12.0pt">, MA, MLIS | Electronic Resources Librarian</span></p>
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<a href="http://www.citadel.edu/root/" id="LPNoLP"><span style="color:#003263">The Citadel</span></a></span></p>
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