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<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">Open Helix is a product that was licensed as part of our research computing cluster of products. It’s still up and running (But for how long? Is it being maintained?). Our bioinformatics librarian has been recommending Open Helix to users
who seem to like it, but we have no idea of usage, since we couldn’t seem to reach anyone about usage statistics (or anything else for that matter).<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt;background:white"><span style="color:black"><a href="http://www.openhelix.com/">www.openhelix.com/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;background:white">OpenHelix provides on-line and onsite training on bioinformatics and genomics resources…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">Recently, on some lists, inquiries like this have been popping up:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1;background:white">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Courier New";color:black">We've been trying to renew access to OpenHelix for about 3 weeks. Has anyone had trouble contacting OpenHelix?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Courier New";color:black">We've also been having issues getting in touch with OpenHelix. Has anyone had any luck since last summer?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone in ERIL land<span style="color:#1F497D"> </span>
have any insights as to the status of this product/company<span style="color:#1F497D">
</span><span style="color:black">that I can pass along to my colleagues</span>?<span style="color:#1F497D">
</span><span style="color:black">It’s a bit unusual for a company that seems to have a niche following to just disappear off the grid, to not respond to e-mails, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ramune Kubilius<o:p></o:p></p>
<p class="MsoNormal">Galter Health Sciences Library & Learning Center<o:p></o:p></p>
<p class="MsoNormal">Northwestern University Feinberg School of Medicine<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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