<div dir="ltr">Yeah! Worked. ERIL-list to the rescue! Thanks, Saleena!<div>~ Sara</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Mar 19, 2018 at 11:50 AM, Sara Colglazier <span dir="ltr"><<a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thanks, Sally and Saleena,<div><br></div><div>Since it has been tried on different computers, in different browsers, and .... not a cache etc problem.</div><div><br></div><div>But I just added that line to our proxy config, Saleena. Thanks! We did not have that particular NerveProxy line</div><div><br></div><div>Cross fingers that does the trick (waiting for the reboot)</div><span class="HOEnZb"><font color="#888888"><div>~ Sara</div></font></span></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Mar 19, 2018 at 11:45 AM, Saleena Au <span dir="ltr"><<a href="mailto:sau@adelphi.edu" target="_blank">sau@adelphi.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default"><font color="#1f497d" face="Calibri, sans-serif"><span style="font-size:14.6667px">If you have EzProxy, check your stanza and make sure you have the statement in the stanza:</span></font></div><div class="gmail_default"><font color="#1f497d" face="Calibri, sans-serif"><span style="font-size:14.6667px"><span style="color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:14.6667px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">NeverProxy<span> </span></span><a href="http://media.proquest.com/" style="color:rgb(17,85,204);font-family:Calibri,sans-serif;font-size:14.6667px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)" target="_blank">media.<span class="m_602597617610091880m_6788894360629297827m_7338488225657630811gmail-il">proquest</span>.com</a></span></font></div><div class="gmail_default"><font color="#1f497d" face="Calibri, sans-serif"><br></font></div><div class="gmail_default"><font color="#1f497d" face="Calibri, sans-serif">(PS Found this solution on the EZProxy Listserv)</font></div><div class="gmail_default"><font color="#1f497d" face="Calibri, sans-serif">-Saleena</font></div><div class="gmail_extra"><br clear="all"><div><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div>---------------------</div><div><p style="margin:0px 0px 1em;padding:0px;font-family:Arial,sans-serif;color:rgb(0,0,0);line-height:19.2px"><span style="font-weight:600;line-height:19.2px">Saleena</span> <span style="font-weight:600;line-height:19.2px">Au</span><br><span style="line-height:19.2px">pronoun: she/her/hers<br></span><span style="font-style:italic;line-height:19.2px">Digital Information/Systems Specialist</span><br><span style="line-height:19.2px">Library/IT<br></span><span style="line-height:19.2px;color:rgb(127,127,127)!important"><a href="mailto:sau@adelphi.edu" style="color:rgb(127,127,127);line-height:19.2px" target="_blank">sau@adelphi.edu</a> / <a href="http://adelphi.edu/" style="color:rgb(127,127,127);line-height:19.2px" target="_blank">adelphi.edu</a></span><br><span style="line-height:19.2px"><a href="tel:(516)%20877-3546" value="+15168773546" target="_blank">516.877.3546</a></span></p><img src="http://www.adelphi.edu/wp-content/plugins/adelphi-signature/images/email-logo.png?t=1500993895-12434-a" alt="Adelphi University" style="border:0px;display:block;width:150px;height:auto;padding-top:5px;margin-bottom:5px;color:rgb(0,0,0);font-family:Arial,sans-serif"><p style="margin:0px 0px 1em;padding:0px;font-family:Arial,sans-serif;color:rgb(0,0,0);line-height:19.2px"><span style="line-height:19.2px"></span></p><p style="margin:0px 0px 1em;padding:0px;font-family:Arial,sans-serif;color:rgb(0,0,0);line-height:19.2px">Swirbul Library, Room 112-Technical Services Room<br>One South Avenue<br>Garden City, NY 11530</p><p></p></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote"><div><div class="m_602597617610091880h5">On Mon, Mar 19, 2018 at 11:17 AM, Sara Colglazier <span dir="ltr"><<a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="m_602597617610091880h5"><div dir="ltr">Hello,<div>Is anyone else getting reports of users not being able to download PDFs via the Download PDF button from PorQuest when OFF campus?</div><div><br></div><div>On campus, no problem.</div><div><br></div><div>Example:</div><div>We have ProQuest Central and when<span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"> I am OFF campus</span> & go (after authenticating) to:</div><div>
<font class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-TF"><font class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-tf">Cohen, Jeffrey Jerome, and Karl Steel. "Race, Travel, Time, Heritage." <i>Postmedieval</i> 6.1 (2015): 98-110. <i>ProQuest. </i>Web. 19 Mar. 2018.
</font></font>
<br></div><div><font class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-TF"><font class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-tf">at</font></font></div><div>
<div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_fieldname"></div><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_data"><span class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-subjectField-postProcessingHook"><a href="https://search.proquest.com/docview/1672981792" target="_blank">https://search.proquest.com/do<wbr>cview/1672981792</a></span></div><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_data"><br></div><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_data">and attempt to use the greenish-teal Download PDF button to download the article, all I get is spin spin spin .... nothing.<br></div><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_data"><span class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-subjectField-postProcessingHook"><br></span></div><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_data">Thanks, Sara<span class="m_602597617610091880m_6788894360629297827m_7338488225657630811HOEnZb"><font color="#888888"><br></font></span></div><span class="m_602597617610091880m_6788894360629297827m_7338488225657630811HOEnZb"><font color="#888888"><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail-display_record_indexing_data"><br></div></font></span></div><span class="m_602597617610091880m_6788894360629297827m_7338488225657630811HOEnZb"><font color="#888888"><div><div><br></div>-- <br><div class="m_602597617610091880m_6788894360629297827m_7338488225657630811m_-3648929153734677718gmail_signature"><div dir="ltr"><div>Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 432</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br><a href="https://maps.google.com/?q=50+College+Street+South+Hadley,+MA+01075&entry=gmail&source=g" target="_blank">50 College Street</a></div><div><a href="https://maps.google.com/?q=50+College+Street+South+Hadley,+MA+01075&entry=gmail&source=g" target="_blank">South Hadley, MA 01075</a></div><div>T: <a href="tel:(413)%20538-2437" value="+14135382437" target="_blank">413-538-2437</a><br></div></div></div></div>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="m_602597617610091880gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 432</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: <a href="tel:(413)%20538-2437" value="+14135382437" target="_blank">413-538-2437</a><br></div></div></div></div>
</div>
</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 432</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: 413-538-2437<br></div></div></div></div>
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