<div dir="ltr"><div>Hi Christine and others,</div><div>Amen! I think many companies have no idea of the cascading effects of all their title/collection changes on e-resources and acquisitions staff. It took hours of my time to weed through the changes in the SciTech/Social Sciences Premium Collection and make accompanying changes in our LMS/PO lines. And if you are an Alma library, we have had to micro-manage many of the collections we have activated from the Alma Community Zone KB because ProQuest is including titles with abstract-only access in full-text collections (like their SciTech Premium Collection), which confuses our patrons. And Alma is a ProQuest company! <br></div>-Karen Engler<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jan 26, 2018 at 9:29 AM, Geraldine Rinna <span dir="ltr"><<a href="mailto:geraldine.rinna@wmich.edu" target="_blank">geraldine.rinna@wmich.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#1f497d">Christine,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">No, you are not alone. The frustrations I felt as an Electronic Resources Specialist, dealing with all the changes to databases and content have only been exacerbated by my, now, as and Electronic Resources
Librarian, dealing with deciphering the perpetual access –v- subscription access, license information, etc. I don’t know if this is endemic, or if it’s just me being a noob, but I find this frustrating for most of our big vendors.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Geri<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Geri Rinna<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Electronic Resources Librarian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">University Libraries<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Western Michigan University<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">1903 W. Michigan Avenue<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Kalamazoo, MI 49008-5353<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Tel: <a href="tel:(269)%20387-5196" value="+12693875196" target="_blank">269-387-5196</a> / Fax: <a href="tel:(269)%20387-5193" value="+12693875193" target="_blank">269-387-5193</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Personal email: <a href="mailto:geraldine.rinna@wmich.edu" target="_blank">
<span style="color:#0563c1">geraldine.rinna@wmich.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Departmental email: <a href="mailto:lib-serials@wmich.edu" target="_blank">
<span style="color:#0563c1">lib-serials@wmich.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Ex Libris Certified Administrator: Primo:NA01/AlmaNA02<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">“University Libraries empowers its community to discover, explore, and shape the information universe for current and future uses.”<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.<wbr>eril-l.org</a>]
<b>On Behalf Of </b>Christine Turner<br>
<b>Sent:</b> Friday, January 26, 2018 10:24 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] ProQuest "simplification program"?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Greetings, Colleagues,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We’ve been struggling to maintain our inventory and accounting records, to say nothing of public access to our ProQuest products, particularly since they embarked on a “simplification program” a couple of years ago. They are moving contents
of mega-collections in and out (e.g. International Bibliography of Social Sciences was included in our Social Sciences Premium Collection and now we’re being billed separately for it), regularly changing database and collection names, and providing order forms
and invoices that don’t itemize what the charges cover. We’re also having problems getting renewal prices in a timely manner. And then there’s deciphering their usage data…<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Are others feeling as frustrated as we are? We’re pushing back, but I wonder if we’re a lone voice in the wilderness.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks for any feedback you may provide.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Best wishes,<u></u><u></u></p>
<p class="MsoNormal">Christine<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt">******************************<wbr>************<br>
Christine N. Turner <br>
Acquisitions and Scholarly Communications Librarian<br>
Acquisitions Unit/W.E.B. Du Bois Library<br>
University of Massachusetts <br>
Amherst, MA 01003<br>
<a href="tel:(413)%20577-1026" value="+14135771026" target="_blank">(413) 577-1026</a><br>
<a href="mailto:cturner@library.umass.edu" target="_blank"><span style="color:windowtext">cturner@library.umass.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt"><a href="http://works.bepress.com/christine_turner/" target="_blank"><span style="color:windowtext">http://works.bepress.com/<wbr>christine_turner/</span></a>
<br>
ORCID ID: <span style="background:white">0000-0002-6807-3367</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br>______________________________<wbr>_________________<br>
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<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><br><div><div dir="ltr" style="color:rgb(102,102,102)"><font size="4"><b>Karen Engler<br></b></font><div><span><font color="#666666"><span>Electronic Resources & Serials Librarian</span></font></span> | <br><div><span>Acquisitions & Resource Management<br></span></div><div><span>Rolvaag Library</span></div></div><div><img src="http://www.stolaf.edu/files/sto_logo_email_sig.png" alt="St. Olaf College" width="180"></div><div><b>Office: </b><a href="tel:%28507%29%20786-2222" value="+15077862222" target="_blank">507-786-3771</a> <br>1510 St. Olaf Avenue Northfield, MN 55057</div><div style="font-style:italic"><a href="mailto:engler@stolaf.edu" target="_blank">engler@stolaf.edu</a></div><div><br></div><br></div></div></div></div></div></div></div></div></div></div></div></div>
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