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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">I turned off the helper sidebar, kept 1-click on. Otherwise you have to add more and more databases to the sidebar exclude options.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">I just need to revisit the branding options for the non-sidebar pages to ensure the help / feedback links make UX sense.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#BE0F34"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">Dom Benson<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">Analytics & Discovery Officer, Library, Information Services<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">Brunel University London
</span><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#BE0F34">|</span></b><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">
</span></b><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#BE0F34">T</span></b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">
</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">+44(0)1895 266143<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Vickie Kline<br>
<b>Sent:</b> 12 January 2018 17:19<br>
<b>To:</b> Diane Westerfield<br>
<b>Cc:</b> Eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] 360Link not resolving articles in frame for Springer, Nature, and Annual Reviews<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">We've reported the same problem with EBSCOhost.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Vickie<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Jan 12, 2018 at 12:11 PM, Diane Westerfield <<a href="mailto:dwesterfield@coloradocollege.edu" target="_blank">dwesterfield@coloradocollege.edu</a>> wrote:<o:p></o:p></p>
<p class="MsoNormal">Hi,<br>
<br>
Is anyone else using 360Link for their link resolver? We've found that Springer, Nature, and Annual Reviews journal articles are not resolving in the frame as per usual. Instead you have the sidebar with citation info and then a large blank frame (the "1-click
with Helper Window" feature). This seems to have started in December, or at least it's when one of our professors noticed it. It happens when trying to access full text articles from both Web of Science and EBSCOHost databases.<br>
<br>
Also, the "browse journal" feature in the sidebar doesn't work for these non-resolving articles.<br>
<br>
Thanks,<br>
<br>
Diane Westerfield, Electronic Resources & Serials Librarian<br>
Tutt Library, Colorado College<br>
<a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a><br>
<a href="tel:%28719%29%20389-6661">(719) 389-6661</a><br>
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_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p>Vickie L. Kline <a href="mailto:vkline@ycp.edu" target="_blank">vkline@ycp.edu</a><br>
Systems Librarian Phone: 717-815-1459<br>
Associate Professor FAX: 717-849-1608 <o:p></o:p></p>
<p>Library and Technology Services<br>
<span style="font-size:9.5pt">York College of Pennsylvania<br>
York, PA 17403-3651</span><o:p></o:p></p>
<p>"If we knew what it was we were doing, it would<br>
not be called research, would it?"<o:p></o:p></p>
<p> -Albert Einstein<o:p></o:p></p>
<p><a href="http://ce-online.ryerson.ca/ce/badge/?id=14079009" target="_blank"><span style="text-decoration:none"><img border="0" width="96" height="96" id="_x0000_i1025" src="https://docs.google.com/uc?export=download&id=0B4H55Aq_2aeZc0EyU19ZVlpoSlk&revid=0B4H55Aq_2aeZWFJhR001WGNvRFBjUCt3Rnk0OTJ5S0Y2dlFFPQ"></span></a><o:p></o:p></p>
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