<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">We've reported the same problem with EBSCOhost.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Vickie</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jan 12, 2018 at 12:11 PM, Diane Westerfield <span dir="ltr"><<a href="mailto:dwesterfield@coloradocollege.edu" target="_blank">dwesterfield@coloradocollege.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi,<br>
<br>
Is anyone else using 360Link for their link resolver? We've found that Springer, Nature, and Annual Reviews journal articles are not resolving in the frame as per usual. Instead you have the sidebar with citation info and then a large blank frame (the "1-click with Helper Window" feature). This seems to have started in December, or at least it's when one of our professors noticed it. It happens when trying to access full text articles from both Web of Science and EBSCOHost databases.<br>
<br>
Also, the "browse journal" feature in the sidebar doesn't work for these non-resolving articles.<br>
<br>
Thanks,<br>
<br>
Diane Westerfield, Electronic Resources & Serials Librarian<br>
Tutt Library, Colorado College<br>
<a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@<wbr>coloradocollege.edu</a><br>
<a href="tel:%28719%29%20389-6661" value="+17193896661">(719) 389-6661</a><br>
<br>
<br>
<br>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><p>Vickie L. Kline <a href="mailto:vkline@ycp.edu" target="_blank">vkline@ycp.edu</a><br>Systems Librarian Phone: 717-815-1459<br>Associate Professor FAX: 717-849-1608 </p>
<p>Library and Technology Services<br><span style="font-size:12.8px">York College of Pennsylvania<br></span><span style="font-size:12.8px">York, PA 17403-3651</span></p>
<p>"If we knew what it was we were doing, it would<br>not be called research, would it?"</p>
<p> -Albert Einstein<br></p><p><a href="http://ce-online.ryerson.ca/ce/badge/?id=14079009" target="_blank"><img src="https://docs.google.com/uc?export=download&id=0B4H55Aq_2aeZc0EyU19ZVlpoSlk&revid=0B4H55Aq_2aeZWFJhR001WGNvRFBjUCt3Rnk0OTJ5S0Y2dlFFPQ" width="96" height="96"></a><br></p></div></div></div></div></div></div></div>
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