<div dir="ltr">Update - apparently Ebsco and SFX link resolvers are working. OCLC and Primo's are not.<div>Still waiting to hear from Ebsco.</div><div>Thanks all!</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jan 8, 2018 at 12:58 PM, Simpson, Livy <span dir="ltr"><<a href="mailto:Livy.Simpson@volstate.edu" target="_blank">Livy.Simpson@volstate.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1f4e79">Yes, EBSCO OpenURL is not working with our Primo discovery.<u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-top:6.0pt"><b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#ff6600">Livy Simpson</span></b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:9.0pt"><span style="font-size:8.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#1f4e79">Librarian / Associate Professor<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#1f4e79"><a href="tel:(615)%20230-3414" value="+16152303414" target="_blank">615.230.3414</a><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:6.0pt"><span style="font-size:8.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#1f4e79">Thigpen Library, Volunteer State Community College<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#1f4e79"><a href="https://maps.google.com/?q=1480+Nashville+Pike,+Gallatin+TN+37066&entry=gmail&source=g">1480 Nashville Pike, Gallatin TN 37066</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#1f4e79"><a href="mailto:livy.simpson@volstate.edu" target="_blank">livy.simpson@volstate.edu</a></span><span style="font-size:8.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black"><u></u><u></u></span></p><span class="">
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.<wbr>eril-l.org</a>]
<b>On Behalf Of </b>Trisha Burr<br>
<b>Sent:</b> Monday, January 08, 2018 12:18 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Ebsco openURL not working?<u></u><u></u></span></p>
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<p class="MsoNormal">Hello,<u></u><u></u></p><div><div class="h5">
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<p class="MsoNormal">We currently aren't able to access any Ebsco databases through our openURL resolver - I've tried WorldCat Discovery and Sociological Abstracts.<u></u><u></u></p>
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<p class="MsoNormal">We're getting this message: <u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><strong><span style="font-family:"Times",serif">A System Problem has Occurred.</span></strong><span style="font-family:"Times",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"> Are other institutions experiencing this? <u></u><u></u></p>
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<p class="MsoNormal">Thanks,<u></u><u></u></p>
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<p class="MsoNormal">Trisha<u></u><u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#666666">Trisha Burr</span></b><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#999999">Electronic Resources Librarian</span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#999999">DeWitt Wallace Library</span><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#999999"><a href="tel:(651)%20696-6749" value="+16516966749" target="_blank">651-696-6749</a> |
<a href="mailto:tburr@macalester.edu" target="_blank">tburr@macalester.edu</a></span><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#999999"><a href="https://maps.google.com/?q=1600+Grand+Avenue%0D+Saint+Paul,+MN+55105+USA&entry=gmail&source=g">1600 Grand Avenue</a></span><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#999999"><a href="https://maps.google.com/?q=1600+Grand+Avenue%0D+Saint+Paul,+MN+55105+USA&entry=gmail&source=g">Saint Paul, MN 55105 USA</a></span><span style="font-size:9.5pt"><u></u><u></u></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black"><img border="0" width="150" height="36" style="width:1.5625in;height:.375in" id="m_1361102987119267581_x0000_i1025" src="https://lh3.googleusercontent.com/TEH64faqLBpjlesvQh4Tmx6GnqyW_hzxq0wLWddnY5zJGOhHKNZ83XKGSlNCLGKH11tUuurbr710vLiLg9C8Y7aESsrrfzxuK-3xBw29kUwO9sC6HGQ8_zOsZ8baLIPKy9dbXuFu" alt="mac-sec-horizontal-logo-150w.jpg"></span><span style="font-size:9.5pt"><u></u><u></u></span></p>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><span><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(102,102,102);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Trisha Burr</span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><font color="#999999" face="Arial"><span style="font-size:13.3333px;white-space:pre-wrap">Electronic Resources Librarian</span></font></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(153,153,153);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">DeWitt Wallace Library</span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(153,153,153);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">651-696-6749 | <a href="mailto:tburr@macalester.edu" target="_blank">tburr@macalester.edu</a></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(153,153,153);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">1600 Grand Avenue</span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(153,153,153);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Saint Paul, MN 55105 USA</span></p><br><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Garamond;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh3.googleusercontent.com/TEH64faqLBpjlesvQh4Tmx6GnqyW_hzxq0wLWddnY5zJGOhHKNZ83XKGSlNCLGKH11tUuurbr710vLiLg9C8Y7aESsrrfzxuK-3xBw29kUwO9sC6HGQ8_zOsZ8baLIPKy9dbXuFu" width="150" height="36" style="border:none" alt="mac-sec-horizontal-logo-150w.jpg"></span></p><br><br></span></div><br></div></div></div></div>
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