<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:SimSun;
panose-1:2 1 6 0 3 1 1 1 1 1;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"\@SimSun";
panose-1:2 1 6 0 3 1 1 1 1 1;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D">Hi Kristine,<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D">We’ve had Kanopy demand-driven access since 2016. We’ve had no problems with off campus access via EZProxy. Their customer service is extremely responsive. We initially
had some concerns back in 2016, and they were quickly and satisfactorily addressed by the company.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D">Feel free to contact me off-list if you have additional questions.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D">- Best, Theresa<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose">Theresa Arndt, MLS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose">Associate Director for Library Resources and Administration</span><span style="mso-bookmark:_MailEndCompose">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose">Library and Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose">Dickinson College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span lang="IT">P.O. Box 1773<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span lang="IT">Carlisle, PA 17013<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose">voice: 717-245-1750<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose">fax: 717-245-1439<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"></span><a href="mailto:arndtt@dickinson.edu"><span style="mso-bookmark:_MailEndCompose"><span style="color:blue">arndtt@dickinson.edu</span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></span></p>
<span style="mso-bookmark:_MailEndCompose"></span>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Primm, Kristine<br>
<b>Sent:</b> Wednesday, November 29, 2017 8:55 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Kanopy Access<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone ever set up a <u>trial</u> with Kanopy for on and off-campus access using EZProxy? Did you have any problems with off-campus access?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also, if you subscribe to Kanopy, have you had any problems with off-campus access? Do you feel that their Customer Service is responsive?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your insight.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Kristine L. Primm</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Library Specialist, Electronic Resources</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">HACC, Central Pennsylvania’s Community College</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Mailing Address</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: One HACC Drive, Harrisburg, PA 17110</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Email</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">:
<a href="mailto:klprimm@hacc.edu">klprimm@hacc.edu</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Telephone</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: 717-780-2541</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Internal Extension</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: x21 2541</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Fax</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: 717-780-1955</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">*****</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Library Mission Statement</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Empowering student success. Inspiring lifelong learning.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">HACC Mission Statement</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Creating opportunities and transforming lives to shape the future - TOGETHER.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">HACC Vision Statement</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">HACC will be the first choice for a quality and accessible higher education opportunity.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">To unsubscribe: email
<a href="mailto:unsubscribe@hacc.edu">unsubscribe@hacc.edu</a> with sender email address and subject. This email and any files attached from HACC, Central Pennsylvania's Community College are confidential and intended solely for use by the individual or entity
to whom addressed. If you have received this email in error please notify <a href="mailto:postmaster@hacc.edu">
postmaster@hacc.edu</a> This message may contain confidential information and is intended only for the individual named. If you are not the named addressee do not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if
you have received this e-mail by mistake and delete from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
<o:p></o:p></span></p>
</div>
</body>
</html>