<div dir="ltr">Diane,<div><br></div><div>We had the same problem. Our 2016 subscription ran out, but we had access up until about September 2017, but received no renewal notices. When Springer bought Nature I think things fell through the cracks. We were able to track down our springer/nature representative but they are not easy to communicate with.</div><div><br></div><div>This is the site where our rep is listed:</div><div><br></div><div><a href="https://www.springernature.com/in/librarians/contact-us/academic-sales-n-america-canada">https://www.springernature.com/in/librarians/contact-us/academic-sales-n-america-canada</a></div><div><br></div><div>But Colorado does not seem to be on that list. We contacted Victor Lao who put us in touch with our rep <a href="mailto:Victor.Lao@springernature.com" title="Victor.Lao@springernature.com" class="gmail-link" style="box-sizing:border-box;border:0px;font-variant-numeric:inherit;font-stretch:inherit;font-size:16px;line-height:inherit;font-family:"Daytona W01 Light",sans-serif;margin:0px;padding:0px;vertical-align:baseline;color:rgb(0,136,204)">Victor.Lao@springernature.com</a></div><div><br></div><div>Good luck! </div><div><br></div><div>Kathy<br><div><br></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Nov 27, 2017 at 4:45 PM, Diane Westerfield <span dir="ltr"><<a href="mailto:dwesterfield@coloradocollege.edu" target="_blank">dwesterfield@coloradocollege.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div class="m_4036653997906632083WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hi everyone,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We subscribe to some core titles on Nature.com, and supplement with Nature.com Complete. Suddenly it looks like all our extra access via Nature.com Complete has been cut
off, but the core title access is still there. Wondering if anybody else out there has Nature.com Complete -- is your access still there?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(I have issued a couple of emergency emails to a sales rep and Nature technical support, but have not heard back yet).<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Diane Westerfield, Electronic Resources & Serials Librarian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Tutt Library, Colorado College<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank"><span style="color:blue">diane.westerfield@<wbr>coloradocollege.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="tel:(719)%20389-6661" value="+17193896661" target="_blank">(719) 389-6661</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
</div>
</div>
<br>______________________________<wbr>_________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" rel="noreferrer" target="_blank">http://lists.eril-l.org/<wbr>listinfo.cgi/eril-l-eril-l.org</a><br>
<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div style="margin:4px 4px 1px;font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;line-height:normal;font-family:Tahoma">
<div style="font-size:10pt"><table cellpadding="0" cellspacing="0" style="font-family:'Times New Roman';padding-top:20px;padding-bottom:20px;width:auto"><tbody><tr><td width="30px"> <table cellpadding="0" cellspacing="0" style="font-family:"Times New Roman";padding:10px;border:3px solid rgb(204,204,204);width:auto"><tbody><tr><td colspan="3" style="padding-bottom:20px"><a href="http://www.drew.edu/" style="border:none;text-decoration:none" target="_blank"><img src="https://www.drew.edu/scripts/emailfooter/dcity.png" border="0" style="border:0px none"></a></td></tr><tr><td width="38px"> </td><td valign="bottom" style="padding-top:0px;padding-right:20px;font-size:15px;font-family:Helvetica,Arial,sans-serif;color:rgb(129,130,125);vertical-align:bottom"><strong style="white-space:nowrap"><a href="http://www.drew.edu/directory/?q=email:kjuliano&utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter" style="color:rgb(1,82,135);text-decoration:none" target="_blank">Kathy Juliano</a></strong> | Interim University Librarian<br><span>Electronic Resources and Serials Management Librarian</span> | <br><a href="http://www.drew.edu/library?utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter" style="color:rgb(1,82,135);text-decoration:none" target="_blank">Library</a>| <span style="white-space:nowrap"><span>Drew University</span> | <span><span>36 Madison Ave</span> | <span>Madison</span>, <span>NJ</span> <span>07940<br></span><a href="mailto:kjuliano@drew.edu" target="_blank">kjuliano@drew.edu</a><br></span><a href="tel:9734083478" style="color:rgb(1,82,135);text-decoration:none" target="_blank">973-408-3478</a> | <a href="http://www.drew.edu/?utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter" style="color:rgb(1,82,135);text-decoration:none" target="_blank">drew.edu</a> | <a href="https://twitter.com/DrewUniversity" style="color:rgb(1,82,135);text-decoration:none" target="_blank">@DrewUniversity</a></span></td><td valign="bottom" width="138px" style="text-align:right;width:138px;vertical-align:bottom"></td></tr></tbody></table><br><br><br><br><br><br><br><br><br></td><td valign="bottom" style="font-family:ariel,sans-serif;padding-top:0px;padding-right:20px;font-size:14px;color:rgb(129,130,125);vertical-align:bottom"><br></td><td width="30px"> </td><td valign="bottom" width="138px" style="text-align:right;width:138px;vertical-align:bottom"></td></tr></tbody></table></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><span style="font-family:comic sans ms,sans-serif"><span style="color:rgb(39,78,19)"><i><font size="3"><br></font></i></span></span></div><div style="font-size:10pt"><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
</div>