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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We are seeing the same results.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jo<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Kristin Rogers<br>
<b>Sent:</b> Wednesday, November 08, 2017 12:40 PM<br>
<b>To:</b> Emily Judith Ray <ejray@ualr.edu>; Matt Thomas <mthomas@wlu.ca><br>
<b>Cc:</b> eril-l@lists.eril-l.org; Diane Westerfield <dwesterfield@coloradocollege.edu><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">I’m seeing the same results.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">Kristin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Georgia",serif;color:#142142">Kristin Rogers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:#CF142B">Electronic Resources & Discovery Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:#CF142B">Assistant Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">The University of Mississippi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">JD Williams Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">50 Galtney Lott Plz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">P.O. Box 1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">University, MS 38677-1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">U.S.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">O: +1-662-915-3409 | F: +1-662-915-6744<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142"><a href="mailto:kerogers@olemiss.edu"><span style="color:#0563C1">kerogers@olemiss.edu</span></a> |
<a href="http://www.olemiss.edu/"><span style="color:#0563C1">www.olemiss.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Emily Judith Ray<br>
<b>Sent:</b> Wednesday, November 8, 2017 12:33 PM<br>
<b>To:</b> Matt Thomas <<a href="mailto:mthomas@wlu.ca">mthomas@wlu.ca</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>; Diane Westerfield <<a href="mailto:dwesterfield@coloradocollege.edu">dwesterfield@coloradocollege.edu</a>><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal">I can get it in. But I get asked to sign in to access articles. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Emily<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Nov 8, 2017 at 12:25 PM, Matt Thomas <<a href="mailto:mthomas@wlu.ca" target="_blank">mthomas@wlu.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D">Yes. We’re seeing it as are many other institutions in Canada. I’m not seeing it for every article but definitely some and persistently.</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D">Matt</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D"> </span><span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-CA" style="color:#1F497D">---------------------------------</span></b><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-CA" style="color:#1F497D">Matt Thomas, MLIS</span></b><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D">eResources Librarian, Wilfrid Laurier University</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D"><a href="mailto:mthomas@wlu.ca" target="_blank"><span style="color:#0563C1">mthomas@wlu.ca</span></a> |
<a href="tel:(519)%20884-0710" target="_blank">519-884-0710 x2812</a></span><span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D"> </span><span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> November 8, 2017 1:23 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] ScienceDirect down?<span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Anyone else getting the dreaded “Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]” error?<span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Diane Westerfield, Electronic Resources & Serials Librarian<span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Tutt Library, Colorado College<span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank">diane.westerfield@coloradocollege.edu</a><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="tel:(719)%20389-6661" target="_blank">(719) 389-6661</a><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-CA"><o:p></o:p></span></p>
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_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Emily Ray<o:p></o:p></p>
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<p class="MsoNormal">Metadata and Discovery Services Librarian 501-683-1744<o:p></o:p></p>
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<p class="MsoNormal">Collections and Archives / T<span style="font-size:9.5pt">echnology and Digital Initiatives</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">University of Arkansas at Little Rock</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><img border="0" id="_x0000_i1025" src="https://docs.google.com/uc?export=download&id=0BwRKYZQ7uy14Tzh6LUlacUktUGc&revid=0BwRKYZQ7uy14UjRaNkc1RHoxZnBsN3hPd2VSdHBPZnlsanBBPQ"></span><o:p></o:p></p>
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