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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Yes. We’re seeing it as are many other institutions in Canada. I’m not seeing it for every article but definitely some and persistently.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Matt<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">---------------------------------<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Matt Thomas, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">eResources Librarian, Wilfrid Laurier University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:mthomas@wlu.ca"><span style="color:#0563C1">mthomas@wlu.ca</span></a> | 519-884-0710 x2812<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> November 8, 2017 1:23 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Anyone else getting the dreaded “Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]” error?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Tutt Library, Colorado College<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:blue">diane.westerfield@coloradocollege.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">(719) 389-6661<o:p></o:p></span></p>
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