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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It is working fine for us too..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Thanks & Regards.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">AB<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:green">Anjana H. Bhatt<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:green">MSIRM, MLIS, MA (English)</span></i></b><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green">
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <br>
</span><span style="font-family:"Arial",sans-serif;color:#1F497D">University Librarian (Electronic Resources)<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Library Services, Office Location: Library West 225L<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Florida Gulf Coast University<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">10501 FGCU, Blvd. S., Fort Myers, FL 33965<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Phone:
</span><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="tel:239-590-7634" target="_blank"><span style="color:#1F497D">239-590-7634</span></a>, Fax:
<a href="tel:239-590-7609" target="_blank"><span style="color:#1F497D">239-590-7609</span></a>, E-mail:
<a href="mailto:abhatt@fgcu.edu" target="_blank"><span style="color:#1F497D">abhatt@fgcu.edu</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><br>
</span><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="http://library.fgcu.edu/FAC/abhatt/bhatt.htm">http://library.fgcu.edu/FAC/abhatt/bhatt.htm</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-family:"Arial",sans-serif;color:#1F497D">Inspiring those who inspire others…that’s the FGCU Effect.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif;color:black">Florida has a very broad public records law. As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to
the public and the media, upon request, unless otherwise exempt. Under Florida law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.
Instead, contact this office by phone or in writing.</span></i><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">“</span></i></b><b><i><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:red;background:white">Life
is worship, if you are mindful”.</span></i></b><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Nicole Gordon<br>
<b>Sent:</b> Wednesday, November 08, 2017 1:57 PM<br>
<b>To:</b> Kristin Rogers <kerogers@olemiss.edu>; Pennington, Buddy D. <penningtonb@umkc.edu>; Deziel, Bryan G. <bdeziel@anl.gov>; Emily Judith Ray <ejray@ualr.edu>; Matt Thomas <mthomas@wlu.ca><br>
<b>Cc:</b> eril-l@lists.eril-l.org; Diane Westerfield <dwesterfield@coloradocollege.edu><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Oddly enough, I didn’t make any changes because we already had our link set to https, but it seems to be working now. We aren’t getting an error or login page.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">---<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Nicole I. Gordon</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><br>
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Electronic Resources Specialist</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><br>
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">American University Library</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><br>
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">(202) 885-3274</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:ngordon@american.edu"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">ngordon@american.edu</span></a>
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Kristin Rogers<br>
<b>Sent:</b> Wednesday, November 8, 2017 1:53 PM<br>
<b>To:</b> Pennington, Buddy D. <<a href="mailto:penningtonb@umkc.edu">penningtonb@umkc.edu</a>>; Deziel, Bryan G. <<a href="mailto:bdeziel@anl.gov">bdeziel@anl.gov</a>>; Emily Judith Ray <<a href="mailto:ejray@ualr.edu">ejray@ualr.edu</a>>; Matt Thomas <<a href="mailto:mthomas@wlu.ca">mthomas@wlu.ca</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>; Diane Westerfield <<a href="mailto:dwesterfield@coloradocollege.edu">dwesterfield@coloradocollege.edu</a>><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">I just updated our link to include the https:// and everything is working correctly now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">Kristin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Georgia",serif;color:#142142">Kristin Rogers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:#CF142B">Electronic Resources & Discovery Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:#CF142B">Assistant Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">The University of Mississippi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">JD Williams Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">50 Galtney Lott Plz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">P.O. Box 1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">University, MS 38677-1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">U.S.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">O: +1-662-915-3409 | F: +1-662-915-6744<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:kerogers@olemiss.edu"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#0563C1">kerogers@olemiss.edu</span></a><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142"> |
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.olemiss.edu_&d=DwMGaQ&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=qbHqZlX0ILLoT3ft91gdBs6nDgcG5zardoWgj_S1f_A&s=BV1cxHyyw-yCybrmqqdrAoiKGAPFutXrNGbF5pBVO2c&e="><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#0563C1">www.olemiss.edu</span></a><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Pennington, Buddy D. [<a href="mailto:penningtonb@umkc.edu">mailto:penningtonb@umkc.edu</a>]
<br>
<b>Sent:</b> Wednesday, November 8, 2017 12:47 PM<br>
<b>To:</b> Deziel, Bryan G. <<a href="mailto:bdeziel@anl.gov">bdeziel@anl.gov</a>>; Kristin Rogers <<a href="mailto:kerogers@olemiss.edu">kerogers@olemiss.edu</a>>; Emily Judith Ray <<a href="mailto:ejray@ualr.edu">ejray@ualr.edu</a>>; Matt Thomas <<a href="mailto:mthomas@wlu.ca">mthomas@wlu.ca</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>; Diane Westerfield <<a href="mailto:dwesterfield@coloradocollege.edu">dwesterfield@coloradocollege.edu</a>><br>
<b>Subject:</b> RE: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I just tried and the site worked fine for me. Did a search and pulled some PDFs just fine.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Buddy Pennington<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Head of Library Systems & Technology<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Miller Nichols Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">University of Missouri--Kansas City<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [</span><a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:eril-l-bounces@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">]
<b>On Behalf Of </b>Deziel, Bryan G.<br>
<b>Sent:</b> Wednesday, November 08, 2017 12:43 PM<br>
<b>To:</b> Kristin Rogers <</span><a href="mailto:kerogers@olemiss.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">kerogers@olemiss.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>; Emily Judith Ray <</span><a href="mailto:ejray@ualr.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ejray@ualr.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Matt Thomas <</span><a href="mailto:mthomas@wlu.ca"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mthomas@wlu.ca</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Cc:</b> </span><a href="mailto:eril-l@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">; Diane Westerfield <</span><a href="mailto:dwesterfield@coloradocollege.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">dwesterfield@coloradocollege.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Down for us as well – we have notified our rep.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Bryan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray">Bryan G. Deziel, MLIS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray">Discovery and Digital Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray">Argonne Research Library,<o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray">Argonne National Laboratory<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><a href="mailto:bdeziel@anl.gov"><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray">bdeziel@anl.gov</span></a><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Palatino Linotype",serif;color:gray">(630) 252-3876<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#00B050"><img border="0" width="392" height="19" style="width:4.0833in;height:.1979in" id="Picture_x0020_3" src="cid:image001.gif@01D3589A.3483D820" alt="Description: Description: Please consider the environment before printing"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [</span><a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:eril-l-bounces@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">]
<b>On Behalf Of </b>Kristin Rogers<br>
<b>Sent:</b> Wednesday, November 08, 2017 12:40 PM<br>
<b>To:</b> Emily Judith Ray <</span><a href="mailto:ejray@ualr.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ejray@ualr.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>; Matt Thomas <</span><a href="mailto:mthomas@wlu.ca"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mthomas@wlu.ca</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Cc:</b> </span><a href="mailto:eril-l@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">; Diane Westerfield <</span><a href="mailto:dwesterfield@coloradocollege.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">dwesterfield@coloradocollege.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">I’m seeing the same results.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">Kristin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Georgia",serif;color:#142142">Kristin Rogers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:#CF142B">Electronic Resources & Discovery Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:#CF142B">Assistant Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">The University of Mississippi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">JD Williams Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">50 Galtney Lott Plz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">P.O. Box 1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">University, MS 38677-1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">U.S.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">O: +1-662-915-3409 | F: +1-662-915-6744<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:kerogers@olemiss.edu"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#0563C1">kerogers@olemiss.edu</span></a><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142"> |
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.olemiss.edu_&d=DwMGaQ&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=qbHqZlX0ILLoT3ft91gdBs6nDgcG5zardoWgj_S1f_A&s=BV1cxHyyw-yCybrmqqdrAoiKGAPFutXrNGbF5pBVO2c&e="><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#0563C1">www.olemiss.edu</span></a><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [</span><a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:eril-l-bounces@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">]
<b>On Behalf Of </b>Emily Judith Ray<br>
<b>Sent:</b> Wednesday, November 8, 2017 12:33 PM<br>
<b>To:</b> Matt Thomas <</span><a href="mailto:mthomas@wlu.ca"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mthomas@wlu.ca</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Cc:</b> </span><a href="mailto:eril-l@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">; Diane Westerfield <</span><a href="mailto:dwesterfield@coloradocollege.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">dwesterfield@coloradocollege.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect down?<o:p></o:p></span></p>
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<p class="MsoNormal">I can get it in. But I get asked to sign in to access articles. <o:p></o:p></p>
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<p class="MsoNormal">Emily<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Nov 8, 2017 at 12:25 PM, Matt Thomas <<a href="mailto:mthomas@wlu.ca" target="_blank">mthomas@wlu.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D">Yes. We’re seeing it as are many other institutions in Canada. I’m not seeing it for every article but definitely some and persistently.</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D">Matt</span><span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-CA" style="color:#1F497D">Matt Thomas, MLIS</span></b><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D">eResources Librarian, Wilfrid Laurier University</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:mthomas@wlu.ca" target="_blank"><span lang="EN-CA" style="color:#0563C1">mthomas@wlu.ca</span></a><span lang="EN-CA" style="color:#1F497D"> |
</span><a href="tel:(519)%20884-0710" target="_blank"><span lang="EN-CA">519-884-0710 x2812</span></a><span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> November 8, 2017 1:23 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] ScienceDirect down?<span lang="EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Anyone else getting the dreaded “Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]” error?<span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Diane Westerfield, Electronic Resources & Serials Librarian<span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Tutt Library, Colorado College<span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank">diane.westerfield@coloradocollege.edu</a><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="tel:(719)%20389-6661" target="_blank">(719) 389-6661</a><span lang="EN-CA"><o:p></o:p></span></p>
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_______________________________________________<br>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Emily Ray<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">University of Arkansas at Little Rock</span><o:p></o:p></p>
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