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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">For information, IOS Press just moved to HTTPS. I have not seen any information from the publisher about the migration. I need to update the EZproxy stanza. So far I’ve just
change the URL and added the HTTPS host. The recommended articles box is going to need special attention
</span><span style="font-size:11.0pt;font-family:Wingdings">J</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">T IOS Press<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""># moved from MetaPress to Semantico db 2015-04-23; changed to HTTPS SPU and removed metapress db 2017-10-23<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">U https://content.iospress.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">HJ https://content.iospress.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">HJ http://content.iospress.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">DJ iospress.nl<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif"">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#BE0F34"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">Dom Benson<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">E-resources Librarian, Library, Information Services<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">Brunel University London
</span><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#BE0F34">|</span></b><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">
</span></b><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#BE0F34">T</span></b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">
</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#00325B">+44(0)1895 266143<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Mitchell, Rachel<br>
<b>Sent:</b> 23 October 2017 15:17<br>
<b>To:</b> Leslie Burke; Beth M. Johns; Jordan Ruud; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Proxy Errors<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">It did coincide with a lot of vendors moving to https. However, it seems to be impacting vendors that have not transitioned to https too. Maybe if we all complain enough to iii
they will open a ticket?<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Thanks for your input.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Rachel<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Leslie Burke <<a href="mailto:Leslie.Burke@kzoo.edu">Leslie.Burke@kzoo.edu</a>><br>
<b>Sent:</b> Monday, October 23, 2017 9:57 AM<br>
<b>To:</b> Beth M. Johns; Jordan Ruud; <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Proxy Errors</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Ditto!</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Leslie D. Burke</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Collection Development & Digital Integration Librarian, Library</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Kalamazoo College</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">1200 Academy St</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Kalamazoo, MI 49006</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">p 269.337.7144</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">f 269.337.7395</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:Leslie.Burke@kzoo.edu" target="_blank"><span style="font-family:"Arial","sans-serif"">Leslie.Burke@kzoo.edu</span></a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#E36C0A">More in Four. More in a Lifetime.</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><a name="webProfileURL"><i><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:#008F00">No one has to do everything, but everyone has to do something – What’s your Green Dot?</span></i></a><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">LinkedIn:
<a href="http://www.linkedin.com/in/leslieburke/" target="_blank">www.linkedin.com/in/leslieburke/</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Twitter: librarygal2go</span><span style="color:#1F497D">;
</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">K’s Library on Facebook:
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="https://www.facebook.com/kalamazoocollegelibrary" target="_blank"><span style="font-family:"Arial","sans-serif"">https://www.facebook.com/kalamazoocollegelibrary</span></a></span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">
</span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Beth M. Johns<br>
<b>Sent:</b> Monday, October 23, 2017 9:42 AM<br>
<b>To:</b> Jordan Ruud <<a href="mailto:Jordan.Ruud@uafs.edu">Jordan.Ruud@uafs.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Proxy Errors</span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="color:#212121"> <o:p></o:p></span></p>
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<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Add "me too." We have also noticed an uptick in proxy errors with WAM as our proxy. </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">I attributed it to network instability -- often it seems to correct itself after a few minutes. But maybe not. It seemed to coincide with all of the
vendors moving to https. </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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<p style="margin-left:36.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Beth M. Johns, MLIS</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">E-Resources Librarian</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Saginaw Valley State University</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Melvin J. Zahnow Library</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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<span style="font-family:"Calibri","sans-serif";color:black"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Jordan Ruud <<a href="mailto:Jordan.Ruud@uafs.edu">Jordan.Ruud@uafs.edu</a>><br>
<b>Sent:</b> Monday, October 23, 2017 9:39 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Proxy Errors</span><span style="font-family:"Calibri","sans-serif";color:black">
</span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-family:"Calibri","sans-serif";color:black"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’ve been noticing the same thing with III’s WAM proxy recently (add EBSCO to the list). It’s inconsistent, which makes it difficult to diagnose the
problem. I don’t have a solution aside from clearing the cache, but just wanted to chime in as another data point.</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Jordan Ruud</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Public Services Librarian, University of Arkansas – Fort Smith</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:jordan.ruud@uafs.edu"><span style="color:#0563C1">jordan.ruud@uafs.edu</span></a></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">(479) 788-7208</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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<p style="margin-left:36.0pt"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Mitchell, Rachel<br>
<b>Sent:</b> Monday, October 23, 2017 8:34 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Proxy Errors</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black;background:white">Hi All,
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Although I have been reading the list for some time now, this is my first post. My library has been getting a number of "proxy errors" when trying to access some of our resources. This is primarily happening when users are on-campus. It happens more in IE and
Chrome but sometimes in Firefox too. It happens inconsistently making it hard to recreate when trying to get our IT department involved. This has happened with Gale, JSTOR, and ProQuest to name a few. A majority of the time, switching browsers fixes the problem
and clearing the cache in the offending browser and then trying again also seems to resolve it. It's like the browser is hanging on to cookies and after x number of loads it results in an error. I can go into a Gale product in the morning and work in it multiple
times with no issues. However going into the same resource in the afternoon results in an error message, but when I try the same resource in a different browser I have no trouble accessing it. Does anyone have any ideas about what this could be? It seems to
be a relatively new phenomenon. It started this summer. <br>
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On a side note, I asked another library if they had any ideas of what the problem could be and they responded they had also been experiencing similar problems. We both use iii WAM proxy. I'm not sure if it is related at all.
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Feel free to contact me off-list with insights/comments.</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">
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<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Many thanks,
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<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Rachel Mitchell</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Mars Hill University - Renfro Library</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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<p style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">828-689-1443</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"><o:p></o:p></span></p>
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