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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I saw this problem when accessing ScienceDirect from off campus, but I figured out that I had forgotten to update one of our links with the new https address. Elsevier sent
a note about it earlier about their change to https. If you have not already updated your proxy settings and links, you may want to try that.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Matt<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Matt Jabaily<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Electronic Resources and Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Kraemer Family Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">University of Colorado Colorado Springs<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p>Dear ScienceDirect Administrator,<o:p></o:p></p>
<p>Recently we contacted you about a change to the web environment of our flagship product, ScienceDirect. Briefly, we are transitioning ScienceDirect from HTTP over to HTTPS on 16 to19 October. In case your organization uses a proxy service to access ScienceDirect,
you need to make sure it’s ready for HTTPS.<o:p></o:p></p>
<p><strong>How to prepare</strong><o:p></o:p></p>
<p>Before 16 to19 October, please make sure you or the proxy administrator for your organization completes the test script that can be downloaded <a href="http://communications.elsevier.com/r/?id=h4f7c45b3,24dcadbe,24dcadc1&utm_campaign=AG_GLBL_KEP_SCDI_OUT_HTTS_Li&utm_channel=email&utm_source=AG_GLBL_KEP_SCDI_OUT_HTTPS_LI&utm_acid=1425178&SIS_ID=0&dgcid=AG_GLBL_KEP_SCDI_OUT_HTTS_Li&utm_in=%20DM195543%20">here</a>.<o:p></o:p></p>
<p>If you or your proxy administrator have any questions about the script itself, please contact the Elsevier Integration Support Team at <a href="mailto:integrationsupport@elsevier.com">integrationsupport@elsevier.com</a> .<o:p></o:p></p>
<p><strong>What to do if your test is unsuccessful</strong><o:p></o:p></p>
<p>Please contact your proxy service vendor or your IT department for assistance. We ask that you report any issues as soon as possible to ensure you do not experience any interruption in access to ScienceDirect.<o:p></o:p></p>
<p><strong>We appreciate your efforts</strong><o:p></o:p></p>
<p>We are making this change as part of a global effort to improve security and privacy for our valued customers. Our thanks to you in advance for your support and patience during this important change. Our goal is to minimize any inconvenience to you, your
library’s staff and your users.<o:p></o:p></p>
<p class="MsoNormal">Sincerely,<br>
Your ScienceDirect Team<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></a></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Bhatt, Anjana<br>
<b>Sent:</b> Friday, October 20, 2017 1:04 PM<br>
<b>To:</b> Jill Locascio <jlocascio@sunyopt.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] ScienceDirect issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Me too…</span>following
<span style="color:#1F497D">i</span>s w<span style="color:#1F497D">h</span>at I am seeing when i authenticate for science dire<span style="color:#1F497D">c</span>t from off campus. I have reported the matter to Elsevier/Science Direct.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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yI-¶ãçVÔ∂zv/DfiKmdÿ#˙ͽ»â&|¥N82IflBvj„ʪ˛≈À≥ß®˛Ö⁄TJG ÙÈñ6WÀR >yÙ¸ª7fl]sfiwÑf˙ıÕ7IflÍ¡∫÷f€0ZøÃdï&ú}’fˆBÚ∫a‡Im_õ%”hñiÿÎ%ûôÜßÀ∑}Oi˘ˇ‚ó'1o‚Ÿg‚Ûüë 0O }¡´‚≥—¶v¡úLTò#ìÂ(VmQPÒ9˘-;ªz}ÙSıS¡Fœò†>o› E⁄e–∂g÷‰*˛ˇˇË<¬0’<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Thanks & Regards.</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">AB</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:green">Anjana H. Bhatt</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:green">MSIRM, MLIS, MA (English)</span></i></b><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green">
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <br>
</span><span style="font-family:"Arial",sans-serif;color:#1F497D">University Librarian (Electronic Resources)</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Library Services, Office Location: Library West 225L</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Florida Gulf Coast University</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">10501 FGCU, Blvd. S., Fort Myers, FL 33965</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Phone:
<a href="tel:239-590-7634" target="_blank"><span style="color:#1F497D">239-590-7634</span></a>, Fax:
<a href="tel:239-590-7609" target="_blank"><span style="color:#1F497D">239-590-7609</span></a>, E-mail:
<a href="mailto:abhatt@fgcu.edu" target="_blank"><span style="color:#1F497D">abhatt@fgcu.edu</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><br>
</span><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="http://library.fgcu.edu/FAC/abhatt/bhatt.htm"><span style="color:blue">http://library.fgcu.edu/FAC/abhatt/bhatt.htm</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-family:"Arial",sans-serif;color:#1F497D">Inspiring those who inspire others…that’s the FGCU Effect.</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif;color:black"> </span></i><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif;color:black">Florida has a very broad public records law. As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to
the public and the media, upon request, unless otherwise exempt. Under Florida law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.
Instead, contact this office by phone or in writing.</span></i><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">“</span></i></b><b><i><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:red;background:white">Life
is worship, if you are mindful”.</span></i></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Jill Locascio<br>
<b>Sent:</b> Friday, October 20, 2017 1:15 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] ScienceDirect issues</span><o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Good Afternoon,</span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Our users are reporting issues with connecting to the ScienceDirect platform remotely and I was wondering if anyone else has had this issue. Once they authenticate through EZProxy the pages take
forever to load and once they do they render strangely, without any styling. It is next to impossible to download any articles.</span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Has this happened to anyone else? If so how did you fix it?</span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Thanks for any help you can provide,</span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p><i><span style="font-family:"Calibri",sans-serif;color:black">Jill Locascio, MLIS</span></i><o:p></o:p></p>
<p><i><span style="font-family:"Calibri",sans-serif;color:#757B80">Senior Assistant Librarian</span></i><o:p></o:p></p>
<p><i><span style="font-family:"Calibri",sans-serif;color:#757B80">Digital & Technical Services</span></i><o:p></o:p></p>
<p><i><span style="font-family:"Calibri",sans-serif;color:#757B80">SUNY College of Optometry</span></i><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><i><span style="font-family:"Calibri",sans-serif;color:#757B80">(212) 938-5692</span></i><o:p></o:p></p>
<p><i><span style="font-family:"Calibri",sans-serif;color:#757B80"><a href="mailto:jlocascio@sunyopt.edu">jlocascio@sunyopt.edu</a></span></i><o:p></o:p></p>
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