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<p><i><span style="font-family:"Arial",sans-serif;color:#4C606B">**Please forgive cross posting**<o:p></o:p></span></i></p>
<p><i><span style="font-family:"Arial",sans-serif;color:red">Direct ALL questions to Jennifer Cross, Web Services Manager at</span></i><i><span style="font-family:"Arial",sans-serif;color:#4C606B">
<a href="mailto:jcross@ala.org"><span style="color:#4C606B;font-style:normal">jcross@ala.org</span></a>.</span></i><span style="font-family:"Arial",sans-serif;color:#4C606B"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:#4C606B">The Reference and User Services Association (RUSA) upcoming online learning opportunities include:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#4C606B;margin-left:0in;mso-list:l1 level1 lfo3">
<strong><span style="font-family:"Arial",sans-serif">August</span></strong><span style="font-family:"Arial",sans-serif">
<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4C606B;margin-bottom:12.0pt;margin-left:0in;mso-list:l1 level2 lfo3">
<strong><span style="font-family:"Arial",sans-serif;color:red">LAST CHANCE </span>
</strong><strong><span style="font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/onlinece/not-a-robot" target="_blank"><span style="color:#4C606B">"I am Not A Robot: Using Emotional Intelligence to Humanize Virtual Reference"</span></a> Webinar
- 8/24/17</span></strong><span style="font-family:"Arial",sans-serif"><br>
This webinar will assert that improving emotional intelligence will improve our overall virtual communication. This webinar will provide librarians and staff with an emotional intelligence toolkit to improve their virtual reference experience as well as provide
tips for implementing a training program that incorporates emotional intelligence principles.<o:p></o:p></span></li></ul>
</li><li class="MsoNormal" style="color:#4C606B;margin-left:0in;mso-list:l1 level1 lfo3">
<b><span style="font-family:"Arial",sans-serif">September<o:p></o:p></span></b>
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4C606B;margin-bottom:12.0pt;margin-left:0in;mso-list:l1 level2 lfo3">
<b><span style="font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/onlinece/instructional-design-for-librarians"><span style="color:#4C606B">“Introduction to Instructional Design for Libraries”</span></a> eCourse – 9/11/17<br>
</span></b><span style="font-family:"Arial",sans-serif">Students will learn to use the Instructional Design Process and apply it effectively to library instruction which includes: identifying instructional problems, learner analysis, task analysis, defining
instructional objectives, sequencing content, identifying instructional strategies, message design, instructional delivery and evaluation instruments.
<b><o:p></o:p></b></span></li></ul>
</li><li class="MsoNormal" style="color:#4C606B;margin-left:0in;mso-list:l1 level1 lfo3">
<b><span style="font-family:"Arial",sans-serif">October</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4C606B;margin-bottom:12.0pt;margin-left:0in;mso-list:l1 level2 lfo3">
<b><span style="font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/project-management-libraries"><span style="color:#4C606B">“Project Management in Libraries”</span></a> eCourse – 10/27/17<br>
</span></b><span style="font-family:"Arial",sans-serif">Participants will review the skills and experiences needed to be exemplary project managers in a library organization.
<span style="background:white">Interactive and dynamic activities such as discussions, reading assignments, and class exercises will accompany each week’s lectures. The four-part topical tour of project management will culminate with a final project based on
project management principles. The course is self-paced.</span><o:p></o:p></span></li><li class="MsoNormal" style="color:#4C606B;margin-left:0in;mso-list:l1 level2 lfo3">
<b><span style="font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/onlinece/marketing-the-21st-century-library"><span style="color:#4C606B">“Marketing in the 21<sup>st</sup> Century Library”</span></a> eCourse –</span></b><span style="font-family:"Arial",sans-serif">
<b>10/23/17<br>
</b>This course teaches participants that marketing and promotions can help us better serve our patrons in the 21st century, and improve awareness and regard for our profession. Marketing in the 21st century library is a four week course designed for MLS candidates,
graduates, librarians and paraprofessionals who are charged with creating marketing and promotions plans. It will highlight the overall importance of using marketing and promotions to increase awareness and plan for the future. This course is unique as it
succinctly outlines the differences between marketing plans, which are strategic, and promotions plan, which are reactive. It contains principles of survey methods, project planning, staff support and buy in. It is also a method of increasing respect and support
of librarians in all types of libraries.<o:p></o:p></span></li></ul>
</li></ul>
<p><strong><u><span style="font-family:"Arial",sans-serif;color:#4C606B">About RUSA</span></u></strong><span style="font-family:"Arial",sans-serif;color:#4C606B"><br>
The <a href="http://www.rusaupdate.org/"><span style="color:#4C606B">Reference and User Services Association</span></a> (RUSA), a division of the American Library Association, offers multiple online professional development opportunities year round that are
open to the public. Whether you want to acquire new skills or sharpen your current skills, RUSA's online courses and webinars offer convenient and flexible learning opportunities on both basic and advance topics. Basic topics may include the reference interview
and readers' advisory to name a few. For advanced topics we dive into specialty areas such as business reference, genealogy and topics related to prison libraries among others. RUSA members qualify for discounted registration rates including discounts on group
registrations. RUSA represents librarians and library staff in the fields of reference, specialized reference, collection development, readers' advisory and resource sharing. RUSA is the foremost organization of reference and information professionals who
make the connections between people and the information sources, services and collection materials they need.<o:p></o:p></span></p>
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