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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Good morning, All –<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Some of you may have noticed a long thread on
<a href="mailto:lis-e-resources@jiscmail.ac.uk">lis-e-resources@jiscmail.ac.uk</a> over the last couple of days. Are you able to access PDF content?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">My summary of the problem:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">I’m being challenged to sign in to download PDF content – the problem even includes downloading an open access PDF via article link:
<a href="http://www.sciencedirect.com/science/article/pii/S0045653517307671">http://www.sciencedirect.com/science/article/pii/S0045653517307671</a>. This problem is affecting OpenAthens, Shibboleth and IP authn. I have a ticket: [170803-011742] but no response
yet. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">HTML access seems okay (on campus). Off campus I noted problems getting our logo to appear via Shibboleth on the evening of Tuesday 1 August and early morning Wednesday 2 August.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">ERIL-L is eerily quiet on this topic so I assume other regions may be unaffected. YMMV.</span><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";mso-fareast-language:EN-GB">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial","sans-serif";color:#BE0F34;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-family:"Arial","sans-serif";color:#00325B;mso-fareast-language:EN-GB">Dom Benson<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial","sans-serif";color:#00325B;mso-fareast-language:EN-GB">E-resources Librarian, Library, Information Services<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial","sans-serif";color:#00325B;mso-fareast-language:EN-GB">Brunel University London
</span><b><span style="font-family:"Arial","sans-serif";color:#BE0F34;mso-fareast-language:EN-GB">|</span></b><b><span style="font-family:"Arial","sans-serif";color:#00325B;mso-fareast-language:EN-GB">
</span></b><b><span style="font-family:"Arial","sans-serif";color:#BE0F34;mso-fareast-language:EN-GB">T</span></b><span style="font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:EN-GB">
</span><span style="font-family:"Arial","sans-serif";color:#00325B;mso-fareast-language:EN-GB">+44(0)1895 266143<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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