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<p class="MsoNormal">We’re also experiencing this behavior. It’s quite strange. <o:p>
</o:p></p>
<p class="MsoNormal">Clicking on the “Download PDF” link from the browse or search page leads us to a purchase prompt, as does clicking on the “Download PDF” link underneath the “preview” of the article; however, if you click the “Download PDF” link at the
top of the article, it gives you access to the PDF without issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The ones that don’t work are going to a sciencedirect.com domain; however, the ones linking to ac.els-cdn.com work.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">It’s strange that the proxy drops partially through the resource. I assume this has to do with the re-design they are working on, as the website changes styles sporadically as you’re browsing or searching.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Verdana","serif";color:#0A254E">--</span></b><span style="font-family:"Times New Roman";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:Arial;color:#0A254E">Timothy Siegel, M.A.M.L., M.S.L.S, ‘15</span></b><span style="font-size:8.5pt;font-family:Arial;color:#0A254E"><br>
<i>Systems Librarian</i><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:Arial;color:#0A254E">Jerry Falwell Library</span></b><span style="font-size:8.5pt;font-family:Arial;color:#0A254E"><br>
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</span><span style="font-size:8.5pt;font-family:Arial;color:#0A254E"><img width="156" height="50" id="_x0000_i1025" src="http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg" alt="http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg"></span><span style="font-size:8.5pt;font-family:Arial;color:#0A254E"><br>
</span><i><span style="font-size:8.5pt;font-family:"Times New Roman";color:#990000">Liberty University | Training Champions for Christ since 1971</span></i><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of "Boni, Bethyn A. M.L.S." <bboni@nycc.edu><br>
<b>Date: </b>Friday, August 4, 2017 at 8:49 AM<br>
<b>To: </b>'Dominic Benson' <Dominic.Benson@brunel.ac.uk>, "eril-l@lists.eril-l.org" <eril-l@lists.eril-l.org><br>
<b>Subject: </b>Re: [Eril-l] ScienceDirect issues accessing PDF items</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:Times"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">We’ve also experienced this for a long time. Our solution? Right click on the pdf icon and open it in a new tab. Voila - there it is.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">Weird, but it works.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">Bethyn</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">__________________________________________</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">Bethyn A. Boni, M.L.S., Library Director
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">New York Chiropractic College</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">2360 State Route 89</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">Seneca Falls, New York 13148</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A">voice: (315) 568-3252 fax: (315) 568-3119</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Arial;color:#44546A"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Dominic Benson<br>
<b>Sent:</b> Friday, August 04, 2017 5:30 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ScienceDirect issues accessing PDF items<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial">Good morning, All –</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial">Some of you may have noticed a long thread on
<a href="mailto:lis-e-resources@jiscmail.ac.uk">lis-e-resources@jiscmail.ac.uk</a> over the last couple of days. Are you able to access PDF content?</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial">My summary of the problem:
</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial">I’m being challenged to sign in to download PDF content – the problem even includes downloading an open access PDF via article link:
<a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sciencedirect.com%2Fscience%2Farticle%2Fpii%2FS0045653517307671&data=02%7C01%7Ctjsiegel%40liberty.edu%7C8d8c64f5fa2244d4257908d4db373cb1%7Cbaf8218eb3024465a9934a39c97251b2%7C0%7C0%7C636374477665004764&sdata=v03Ffh%2ByrozlTt5PVj3Yr27mRMpJSFNWPSNmEyZ9V6M%3D&reserved=0">
http://www.sciencedirect.com/science/article/pii/S0045653517307671</a>. This problem is affecting OpenAthens, Shibboleth and IP authn. I have a ticket: [170803-011742] but no response yet.
</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial">HTML access seems okay (on campus). Off campus I noted problems getting our logo to appear via Shibboleth on the evening of Tuesday 1 August and early morning Wednesday 2 August.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial">ERIL-L is eerily quiet on this topic so I assume other regions may be unaffected. YMMV.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Arial;mso-fareast-language:EN-GB">Kind regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-GB" style="font-family:Arial;color:#BE0F34;mso-fareast-language:EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none"><b><span lang="EN-GB" style="font-family:Arial;color:#00325B;mso-fareast-language:EN-GB">Dom Benson</span></b><o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-GB" style="font-family:Arial;color:#00325B;mso-fareast-language:EN-GB">E-resources Librarian, Library, Information Services</span><o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-GB" style="font-family:Arial;color:#00325B;mso-fareast-language:EN-GB">Brunel University London
</span><b><span lang="EN-GB" style="font-family:Arial;color:#BE0F34;mso-fareast-language:EN-GB">|</span></b><b><span lang="EN-GB" style="font-family:Arial;color:#00325B;mso-fareast-language:EN-GB">
</span></b><b><span lang="EN-GB" style="font-family:Arial;color:#BE0F34;mso-fareast-language:EN-GB">T</span></b><span lang="EN-GB" style="font-family:Arial;color:#1F497D;mso-fareast-language:EN-GB">
</span><span lang="EN-GB" style="font-family:Arial;color:#00325B;mso-fareast-language:EN-GB">+44(0)1895 266143</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB"> </span><o:p></o:p></p>
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