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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">You can try -
</span><span style="font-family:"Segoe UI",sans-serif"><a href="mailto:academicsupport@lexisnexis.com" title="Click to follow link: mailto:academicsupport@lexisnexis.com"><span style="color:black">academicsupport@lexisnexis.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good luck.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Monotype Corsiva";color:black">Nina Peri<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Collection Development Librarian for Licensed Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:nperi@fairfield.edu">nperi@fairfield.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">203-254-4000 ext. 2039<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">To learn more about DigitalCommons@Fairfield click
</span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="http://librarybestbets.fairfield.edu/digitalcommons"><i>here</i></a><b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Vickie Kline<br>
<b>Sent:</b> Friday, July 28, 2017 9:22 AM<br>
<b>To:</b> Pamela L Contakos <P.Contakos@mcla.edu><br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] LexisNexis contact<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">This was my last experience with them...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">You have to call them. Request a case number and the address to a secret support website. Without an existing case number, their support site ignores incoming messages.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I wish I was making this up.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Vickie Kline<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Jul 28, 2017 at 8:57 AM, Pamela L Contakos <<a href="mailto:P.Contakos@mcla.edu" target="_blank">P.Contakos@mcla.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Does anyone have an email address for Lexis Nexis Academic support? All I can find is a phone number and I’d rather just email them.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Pamela Contakos<br>
Digital Services Librarian<br>
Freel Library, Massachusetts College of Liberal Arts (MCLA)<br>
phone: <a href="tel:(413)%20662-5542" target="_blank">413.662.5542</a> </span><br>
<span style="color:#1F497D">Twitter: <a href="https://twitter.com/elalibrarian" target="_blank">
@elalibrarian</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p>Vickie L. Kline <a href="mailto:vkline@ycp.edu" target="_blank">vkline@ycp.edu</a><br>
Systems Librarian Phone: 717-815-1459<br>
Associate Professor FAX: 717-849-1608 <o:p></o:p></p>
<p>Library and Technology Services<br>
<span style="font-size:9.5pt">York College of PA<br>
York, PA 17403-3651</span><o:p></o:p></p>
<p>"If we knew what it was we were doing, it would<br>
not be called research, would it?"<o:p></o:p></p>
<p> -Albert Einstein<o:p></o:p></p>
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